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BMS Care Providers Limited

Room 520, 5th Floor, New Broad Street House, 35 New Broad Street, London, EC2M 1NH

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Unprofessional

    Rated 1 star out of 5

    by Valentina Maghiar - Posted on 02 September 2024

    Rating: 1/5 I am extremely disappointed with the level of professionalism at this care agency. The care coordinator P, has consistently demonstrated poor communication skills, making it a frustrating experience overall. Despite numerous fines due to parking issues at the care home building, P failed to inform her carers about the parking system. When I reached out to her for assistance, she refused to help and ignored all my messages. I do not recommend this agency to anyone looking for reliable and professional care services. The lack of communication and disregard for important issues like this is simply unacceptable.

    Visited July 2024

    Report as unsuitable

    BMS Care Providers Limited has not yet replied.


  2. Review titled Terrible Practice

    Rated 1 star out of 5

    by Anonymous - Posted on 29 May 2024

    The client was left unattended coughing and calling out for the carer. The carer did not even provide a drink before they left, the client was unwell the following day. They brought the same carer back that neglected the client, not listening to their own staff who raised concerns.

    Visited March 2024

    Report as unsuitable

    BMS Care Providers Limited has not yet replied.




This service is run by BMS Care Providers Limited, within City of London local authority