Apple Tree Care Home
Ox Carr Lane, Strensall, York, North Yorkshire, YO32 5TDPatient ratings and reviews
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Reviews
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Review titled Some good staff
Rated 2 stars out of 5
by Anonymous - Posted on 04 October 2024
My relative was in this home for approximately seven months. Some, but not all of the staff were efficient, but the building is not fit for purpose. Very dated with most rooms not having an ensuite. Those on the first floor need to go downstairs via the narrow, steep staircase, made narrower by a stair lift, through the lounge to use a communal wet room. Although the website says they specialise in dementia care, the staff, except the manager are not trained to cope with more advanced dementia. If you are allocated the smallest room without facilities, you will pay the same as someone who enjoys a pleasant room.
Visited July 2024
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