Amber Lodge
25-27, First Avenue, Westcliff-on-sea, SS0 8HSPatient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Dave M - Posted on 20 September 2024
Dad lived here for his end of life care. The care he received was second to none. The manager, the nursing sister and all of the staff were calm, kind and offered a very dignified and respectful care service to all the residents. Dad was always kept clean, shaved and always had freshly laundered clothes and clean bedding. There were regular health professional visits and we were kept informed of any changes in Dad’s health. Nothing was ever too much trouble. The kitchen staff went out of their way to ensure that the residents had what they fancied to eat and would offer various choices to tempt even the poorest appetite. Dad was obviously happy at Amber Lodge, told us that it was wonderful there and that everything was done for him. He got to know the staff and trusted them with his care. At the end of his life, a staff member sat with Dad as he passed while family were travelling to be there. It was a huge comfort to us that Dad wasn’t alone. Many, many thanks to all involved with making the last weeks of Dad’s life as comfortable as possible. You all made a difficult situation easier to cope with.
Visited August 2024
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