1st for Care (GB) Ltd
6:3:8/9 Alston House, Whitecross, South Road, Lancaster, Lancashire, LA1 4XQPatient ratings and reviews
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Reviews
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Review titled Superb Care Provider
Rated 5 stars out of 5
by Anne Bainbridge - Posted on 15 December 2023
My husband has been cared for by 1st For Care for over 2 years, after many years with another care provider. The week they took over the house seemed to relax. I cannot get over the change it has made not just to my husband and his complex needs but my mental health. We always have a rota in advance, and a small team of people who know my husband. The speed they notice my husband is not himself is fantastic, noticing the start of chest/urine infections and on a few occasions cellulitis is amazing. With early intervention this has stopped hospital admissions. Any medication changes are updated immediately on the care plan. The staff all have knowledge on some complex interventions we need to do. We feel the staff are all part of the family which makes home life so much easier. I can now go to work confident he is looked after, confident staff are going to turn up, and he is in safe hands. District nurses visit us 3 times a week per week and always praise the work that is done at our house. They have said 1st For Care must be the best care provider in the area.
Visited December 2023
1st for Care (GB) Ltd has not yet replied.
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Review titled Compassionate and friendly care
Rated 5 stars out of 5
by Allan Muirhead - Posted on 12 December 2023
My wife has been cared for by this provider for several years now and we are highly satisfied with the team's professionalism, linked to a friendly and compassionate approach. We are allocated a small team with whom we relate to. They are experienced and qualified, and have become friends of the family, contributing in both physical and psychological support. My wife's care plan is regularly reviewed and updated as required. We receive each week's rota in advance so we know who to expect each day. The provider monitors my wife's complicated medication intake each day and encourages her to do whatever exercises and activities are recommended by physiotherapists, district nurses or our GP. This provider gives us confidence that the care they provide is comprehensive and appropriate to my wife's needs. On a secondary level, their care for my wife gives me peace of mind and the ability to relax more than I might if we did not have their support. They are proactive and identify what needs doing, and then they do it without fuss. Having care in the home is a challenging experience, but 1st For Care has fitted in well to our domestic situation and provides a highly satisfactory service, giving us peace of mind, and confidence that the care we need is being provided.
Visited November 2023
1st for Care (GB) Ltd has not yet replied.