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St George's University Hospitals NHS Foundation Trust - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Great Service

    Rated 5 stars out of 5

    by John - Posted on 30 March 2023

    I was at St George’s for a catheter ablation, and was very nervous. The staff recognised this and were very professional and understanding throughout. I can’t praise the hospital enough.

    Visited March 2023

    Report as unsuitable

    St George's University Hospitals NHS Foundation Trust has not yet replied.

  2. Review titled Lab error caused unnecessary distress

    Rated 4 stars out of 5

    by Anonymous - Posted on 27 January 2023

    We took our eight year old who experiences anxiety for an assessment at the Blue sky unit on Monday 23rd January 2023, during which blood tests were taken. The dr, nurses and play workers were all very caring, thoughtful and professional throughout their engagement. . Two days later we were informed that the lab had lost a sample of blood and the test had to be done again. Our child has never had blood taken before & it was extremely distressing for them to have to return & do this test again. The lab’s only responsibly it to efficiently process bloods & their results. This poor service has caused a young child to be anxious about returning to hospital. Whilst we had an apology from dr & nursing staff there has been no acknowledgment or apology from the lab. Mistakes happen and they need to take responsibility.

    Visited January 2023

    Report as unsuitable

    St George's University Hospitals NHS Foundation Trust has not yet replied.