South Warwickshire University NHS Foundation Trust
Warwick Hospital, Lakin Road, Warwick, Warwickshire, CV34 5BWPatient ratings and reviews
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Reviews
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Review titled Taking Blood Sample
Rated 4 stars out of 5
by Anthony Sheehan - Posted on 22 May 2025
Dear Sir/Madam I would like to take this opportunity to draw your attention to the very painful experience I had today at the blood sample centre. I have had numerous painless quarterly blood samples taken over the last few years especially since my diagnosis of smouldering myeloma 2 years ago In fact virtually everyone of them was so swift and painless that I’ve never even noticed the procedure from start to finish Yet today unfortunately was the complete opposite and even now 30 minutes afterwards - my arm still feels very sore I informed the nurse and even suggested she might want to improve her technique only because of the contrast to the previous superb experiences. I feel so strongly that I felt the need to provide this feed back in case it helps other patients avoid a similar painful experience Not sure I appreciate being told “you didn’t like that did you love” nor that “I ve been doing this 25 years”
Visited May 2025
South Warwickshire University NHS Foundation Trust has not yet replied.
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Review titled 12 years of nhs service counts for nothing.
Rated 1 star out of 5
by Philip Bradley - Posted on 15 March 2024
As an ex-employee, I felt swuft was derelict in my moment of need. As a patient facing clinician, I was expected to listen and display empathy to them. Swuft hierarchy need to learn these skills as all my problems were ignored. I would not recommend to anyone to work for swuft, unless you are willing to degrade yourself. I guarantee, you will be on your own and not be support by swuft.
Visited February 2024
Review titled South Warwickshire University NHS Foundation Trust
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled Poor process
Rated 1 star out of 5
by Anonymous - Posted on 05 June 2023
Came in with extreme stomach issues and was referred by a GP for potential appendicitis. Because I was referred to the surgical team, but was housed in A&E, I sat with no tests being done at all for over 5 hours. When I asked "can you tell me what's happening" of the people at the desk, the answer was "no". They couldn't tell me what the plan to treat me was, how long the wait time was likely to be, or even whether there was somebody on the ward. The staff were great but the processes must be awful if getting referred puts you in a grey bucket with no information on what happens next. I thought about leaving and at least being in bed with the problem rather than on an uncomfy plastic seat. Poor.
Visited June 2023
Review titled South Warwickshire University NHS Foundation Trust
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled great x- ray team
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2023
From entering the department and trying to use the book in screen - that was playing up, all the staff from reception to the radiographers were so kind, helpful, and showed such empathy. A credit to the NHS . Thanks so much !
Visited June 2023
Review titled South Warwickshire University NHS Foundation Trust
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled Faultless
Rated 5 stars out of 5
by Peter Rodgers - Posted on 24 May 2023
Needed to visit Audiology at Stratford Hospital in April and May. I was seen promptly and the audiologists were very polite and client focussed. Explained everything carefully and clearly. Clinical issues professionally addressed. Excellent service.
Visited May 2023
Review titled South Warwickshire University NHS Foundation Trust
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.