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North West Anglia NHS Foundation Trust - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled I felt dismissed and unsafe leaving

    Rated 1 star out of 5

    by Anonymous - Posted on 09 January 2024

    As I write this I am too anxious to sleep. I came in experiencing abnormal symptoms for me. Triage was great and swift but by the time I did any tests the issue I came in with had passed. After waiting 6 hours to see a nurse practitioner I felt exhausted from my symptoms but the episode had entirely passed by that point. I felt dismissed and like I wasn’t being listened to. When I tried to express that what I came in with wasn’t normal for me and in general and that was evidenced from the blood pressure and bpm from triage, her response was essentially “well it’s normal now so what do you want me to do” which was not reassuring in the slightest. It left me angry and frustrated and like I wasn’t taken seriously. I am already a highly anxious person with sleep issues. I am writing this knowing I will be staying awake all night due to the fear of if it will come back at least I will be conscious to do something. I did not feel confident or satisfied with my care and felt like I wasted my day. I wish I’d never gone and just powered through at school because not seeing anyone would have left me feeling better than I did after seeing someone and feeling let down.

    Visited January 2024

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    North West Anglia NHS Foundation Trust has not yet replied.


  2. Review titled My gratitude to the NHS

    Rated 5 stars out of 5

    by Stephen Sandford - Posted on 26 November 2023

    Dear Emergency Medical Teams, I extend my heartfelt gratitude for your exceptional care during my recent A&E admission at Hinchingbrooke from home. Your swift response, professionalism and dedication were truly remarkable. Each team member's pivotal role was immensely appreciated. The anxious moments prior to your arrival turned into immense relief when you reached me within ten minutes. Your precision in handling numerous calls and prioritising was remarkable. The first responder, paramedic, immediately took control and with a reassuring demeanor, comforted my family, while his vigilance and quick decisions were highly professional and valid. Special thanks to the Ambulance team for their exceptional care during transit, ensuring my comfort and for their compassionate nature in allowing my wife to join us. The seamless process in A&E, especially during my deterioration, highlighted their remarkable efficiency. The rapid response and adeptness were heroic when my condition took a serious downturn, offering immense comfort to myself and my supporting wife. To the phenomenal NHS team, your dedication, expertise, and compassionate care are and will always be the pride of our nation. Your selfless efforts have left an indelible mark on my heart and my family's. Thank you for your invaluable service and tireless dedication. With deepest respect and heartfelt gratitude. Stephen Sandford

    Visited November 2023

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    North West Anglia NHS Foundation Trust has not yet replied.


  3. Review titled My deepest respect and gratitude

    Rated 5 stars out of 5

    by Stephen Sandford - Posted on 27 November 2023

    To the Emergency Medical Teams, I want to express my heartfelt thanks for your outstanding care during my recent A&E admission at Hinchingbrooke. Your quick response, professionalism, and dedication were incredible. Every team member played a crucial role that I truly appreciated. I was immensely relieved when you arrived within ten minutes, turning my anxious moments into immediate relief. The first responder and paramedic handled everything with professionalism and reassurance, easing my family's worries. Special thanks to the Ambulance team for their exceptional care and allowing my wife to accompany us. The smooth process in A&E, especially during my health decline, showcased remarkable efficiency. Your rapid response and expertise was second to none. To the amazing NHS team, your dedication, expertise, and care are a source of pride for our nation. Your selfless efforts have made a lasting impact on me and my family. Thank you for your invaluable service and unwavering dedication. With deepest respect and gratitude.

    Visited November 2023

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    North West Anglia NHS Foundation Trust has not yet replied.