Buckland Hospital - Ratings and reviews
Reviews
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Review titled Unbelievable short stay.
Rated 5 stars out of 5
by Robert - Posted on 02 March 2024
Arrived at 08:00 to walk-in expected a very long wait as I had no appointment. Several other people waiting before me, called at 08:20 to see Doctor. At 08:40 after treatment I was on my way out. Down to the chemist to get a prescription that had been forwarded, home by 09:30. Marvellous service by a great team,thanks
Visited Urgent Treatment Centre on February 2024
Buckland Hospital has not yet replied.
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Review titled Exemplary Service
Rated 5 stars out of 5
by Jon Silk - Posted on 08 January 2024
On way to the hospital for a CT scan, my 90 year old father tripped a fell hurting his hip and hands. The staff from reception, through to the nurses and the xray team, were absolutely brilliant and a real credit to your hospital. Definitely my best experience of any hospital to date.
Visited Urgent Treatment Centre on January 2024
Review titled Buckland Hospital
Replied on 08 January 2024
Thank you so much for your kind words. I am so pleased to read that your Father received such great care from all our wonderful staff at Buckland Hospital. I will make sure to share your lovely feedback with the teams you mentioned. I wish your Father a speedy recovery.
Provided by Care opinion
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Review titled Ophthalmology
Rated 5 stars out of 5
by Trevor Murphy - Posted on 03 November 2023
Attended today for routine eye screening. Service exceptional.Put at ease and felt a human touch. The staff member remembered personal information and didn't feel like the next lemon through the door. Very professional knowledgeable and open to questions. A credit to the NHS.
Visited Ophthalmology on November 2023
Review titled Buckland Hospital
Replied on 06 November 2023
Thank you for your kind words and lovely feedback regarding your recent experience attending the Ophthalmology department in our Trust. I'm so glad to read you received such a great service and will make sure to share your post with the department.
Provided by Care opinion
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Review titled Friendly, cheerful and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2023
I had an ultrasound at very short notice. The nurse explained the procedure and arranged matters so they were as convenient as possible. The nurse, the sonographer were all very helpful and a pleasure to meet. I was at the hospital at 0845 on Sunday 8 Oct.
Visited Diagnostic Physiological Measurement on October 2023
Review titled Buckland Hospital
Replied on 09 October 2023
Thank you so much for passing on your feedback. It is so nice to read that you had such a great service from our staff. I will make sure to share this with the Team.
Provided by Care opinion
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Review titled Amazing and speedy service
Rated 5 stars out of 5
by Natalie Jones - Posted on 13 June 2023
We had to take my 16 month old to Urgent Care after waiting all day for a call from my Dr's practice. When my childs breathing became worse and temperature increased we made the decision to go to urgent care. After checking in and sitting in the waiting room, my child became abit upset and wheezing loudly. The receptionist heard the wheezing from quite a distance and called for someone to see us straight away. We were so grateful for this. The medical team that then saw my child were so amazing too, trying to keep them calm in a distressing situation and generally being so gentle. After collecting the prescription, within a few hours my child massively improved. So grateful for the service we recieved as it is very upset seeing a child struggling to breath properly
Visited Urgent Treatment Centre on June 2023
Review titled Buckland Hospital
Replied on 15 June 2023
Thank you for taking the time to give us your feedback. I’m pleased you had such a positive experience. As a parent myself I completely understand what you must have been going through and how invaluable it must have been to have staff act so quickly, professionally and in such a kind manner. I will make sure this is shared with the team.
Provided by Care opinion
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2023
I attended the Buckland Hospital for a Scan and cannot fault anything. I received excellent service from all the staff. Everyone was very caring and explained all I needed to know. Thanks for a great service.
Visited Don't know on May 2023
Review titled Buckland Hospital
Replied on 24 May 2023
Thank you for taking the time to give us feedback on your recent experience having a scan at Buckland hospital. Your lovely comments will be shared with the team. Best wishes
Provided by Care opinion
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Review titled Ultra sound
Rated 5 stars out of 5
by Cheryl - Posted on 24 March 2023
My little boy has autism and was not very happy whilst in the waiting area once he was called in for his scan the lady's both put us both at ease. He throughly loved having his scan done. The lady that performed the ultra sound was very entertaining and even pointed out my sons cheerios to him. He hasn't stopped talking about it this evening.
Visited Don't know on March 2023
Review titled Buckland Hospital
Replied on 25 March 2023
Thank you so much for taking the time to tell us about you and your son's experience at Buckland Hospital when he had an ultrasound. Your lovely comments will be shared with the team. Best wishes
Provided by Care opinion
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Review titled Faultless
Rated 5 stars out of 5
by Peter Giles - Posted on 21 April 2022
My second cataract surgery, from start to finish all went very well. The staff in particular we're enormously reassuring and professional, there was no discomfort. Nothing could have been done better in any way, l am extremely grateful to all.
Visited Cataract Surgery on April 2022
Buckland Hospital has not yet replied.