Weston General Hospital - Ratings and reviews
Reviews
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Review titled Kindness and consideration
Rated 5 stars out of 5
by Susan Y - Posted on 26 April 2024
I took my brother to UTC (09/04/24) for treatment of a sudden facial rash, not strictly an emergency but for various reasons difficult to get to doctor's surgery and he had a neurology appointment that afternoon in the Hospital. The receptionist was efficient and friendly. The Senior Nurse and Doctor were also very considerate and kind. We were impressed with treatment and the department which seemed like a "well oiled machine". Being efficiently accomodated helped us at a difficult time. So many thanks to all.
Visited Urgent care centre on April 2024
Weston General Hospital has not yet replied.
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Review titled Staff are polite and helpful.
Rated 4 stars out of 5
by Anonymous - Posted on 02 April 2024
I was seen by 2 nurses who were very professional and helpful. The department was very busy. I was there from 2 p.m. until 5.10 p.m. which included a lot of waiting and I found the seats a bit uncomfortable after all that time. I get back ache if I sit too long in one position but at 81 years of age I suppose that will be put down to old age!!! My CT scan and x-rays proved clear of injury except the visible grazes etc. One nurse was exceptionally helpful.
Visited Accident and emergency services on April 2024
Weston General Hospital has not yet replied.
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Review titled Relaxed and Friendly
Rated 5 stars out of 5
by Martin philp - Posted on 28 March 2024
To the people that looked after me faultless , I was made to feel relaxed and comfortable, Not sure what goes on in the NHS but I would suspect like most big companies Poor management. Thanks again to those at the pointy end you do a great job . Kind regards Martin P
Visited Accident and emergency services on March 2024
Weston General Hospital has not yet replied.
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Review titled Disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 04 April 2024
I was in the other day and was so disappointed with the way I got treated and spoken to, I have an acquired brain injury and no one was explaining anything so I got very stressed and scared. I definitely definitely will not Be going back to the hospital again lost faith in the dr who treated me
Visited Accident and emergency services on March 2024
Weston General Hospital has not yet replied.
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Review titled Super service XRay Department
Rated 5 stars out of 5
by Christine Thatcher - Posted on 21 March 2024
Appointment for CT Colonoscopy Virtual with home preparation. Your Senior Radiographer (unfortunately, cannot use her name) and her staff were so helpful, kind, gentle and supportive throughout the procedure putting me at my ease for a procedure I have had on a couple of occasions previously. The Department was very busy but every effort was made to make everything personal and time with each patient did not appear limited and my appointment was on time. Thank you for your time and care. I personally think Weston General is the best.
Visited Don't know on March 2024
Weston General Hospital has not yet replied.
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Review titled MRI and Reception Team
Rated 5 stars out of 5
by Fiona P - Posted on 28 February 2024
I had to have a second MRI as on my first one my back went into spasmed and I then had a panic attack. All of the staff involved were truly amazing. I cannot thank them enough for their empathy and kindness throughout the whole process of both MRIs.
Visited Don't know on February 2024
Weston General Hospital has not yet replied.
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Review titled Splendid care and detail attention
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2024
I attended A & E late at night after suffering bouts of vomiting giddiness and facial malfunctions that might suggest a stroke, 111 advice was sought and I duly attended at WGH. I was swiftly examined and triaged and went for examination. I was very extensively tested and kept in overnight to be discharged next day after finding that I had suffered only a transient Bells Palsey which left me in a short time with no lasting effects. I was impressed by the care and attention that the whole of the staff and doctors approached what could have been a serious problem and they had an admirable analytic approach that got to the final root of the complaint. They kept their eye on the ball and I was reassured by their apparent knowledge and enquiring skills: excellent I believe that the staff deserve congratulations for carrying out a complex and demanding job which extended into the early morning hours, in association with their other duties which I saw were more than one should expect to have to deal with on a regular service to a range of general public problems.
Visited Accident and emergency services on February 2024
Weston General Hospital has not yet replied.
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Review titled Outstanding Experience
Rated 5 stars out of 5
by Colin Leslie Daffern - Posted on 08 December 2023
On Saturday 1st December 2023, my next door neighbour took me to the A & E Department with a problem of seriously swollen and inflamed lower legs. The treatment I received was quite outstanding. I was treated in most friendly manner by both doctor and nurse. My examination could not have been more thorough and with considerable speed and efficiency. I was quite amazed by the number of different tests carried out. The condition was said to be Edema (which seems to have developed fairly rapidly over the last few months). I was prescribed a daily dose of Furosemide. Hopefully this will eventually reduce the swelling. Grateful thanks to those persons involved with my treatment.
Visited Accident and emergency services on December 2023
Weston General Hospital has not yet replied.
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Review titled Kind and compassionate staff
Rated 5 stars out of 5
by Victoria - Posted on 29 December 2023
My Dad had an overnight stay in Kewstoke Ward, on 27/12/23. My Dad’s nurse was incredibly patient, kind and helpful towards my father on arrival at the ward and throughout his 24-hour stay. My father can unfortunately be quite a difficult and grumpy patient if allowed to become agitated, but he was well-managed and looked after with kindness and compassion. Another nurse was also very helpful and spent time talking to Dad and other patients. As a family member I was really impressed with the ward and all staff we encountered were very kind and cheery. Thank you so much.
Visited Geriatric Medicine on December 2023
Weston General Hospital has not yet replied.
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Review titled Waiting times are really inappropriate
Rated 1 star out of 5
by Nos Llew-Blaidd - Posted on 30 November 2023
Arrived at 8 am when they opened got seen initially at about 5 past was told won’t be long then at 9 am my partner asked what was going on I was told there would be some time before I’m seen. Monitors state maximum of an hour wait, going on an hour and a half and I’m yet to be seen. Something needs to be done especially since someone with zero visible problems who arrived after me was just taken in. Shocking really
Visited Accident and emergency services on November 2023
Weston General Hospital has not yet replied.