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Accessibility statement for the coronavirus (COVID-19) test site finder

This accessibility statement applies to the Find where to get rapid lateral flow tests website and COVID-19 Test and Vaccination Site Finder website.

We want as many people as possible to be able to use this website.

This means you should be able to:

  • change colours, contrast levels and fonts using browser functionality
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • interact with most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)

We also try to make the website text as simple as possible to understand.

We removed the Welsh (Cymraeg) version of this service because some content was not translated. We plan to provide a Welsh version of this service by May 2021.

If you have a disability, AbilityNet has advice on making your device easier to use.

How accessible these website are

Parts of these websites are not fully accessible.

The search box has an autosuggest feature which is not available to screen reader user.

The interactive map is not fully accessible to keyboard, screen reader and magnification users. However, the list view, which provides the results as text, removes the barriers found in the map.

The 'Get directions' functionality is only available when using the interactive map.

Feedback and contact information

We are always looking to improve the accessibility of this website. Contact us if you have an accessibility query including:

  • issues with accessing information or using this website
  • an accessibility problem not listed on this statement
  • any positive feedback about the accessibility of this website

Enforcement procedure

If you contact us with a complaint and you are not happy with our response, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations").

Technical information about this website's accessibility

We're committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Non-accessible content

The content that is not accessible is listed below together with an explanation.

Non-compliance with the accessibility regulations

  • The language codes for different languages on the page has not been set. Welsh text on the English version is not set as Welsh and English text in the Welsh version has not been set to English. This fails 3.1.2 Language of Parts.
  • There are multiple links with the same text (Book a test) which fails 2.4.4 Link Purpose.

Both of these will be fixed shortly.

  • The list of suggested locations provided by the search box is not available to screen readers. This fails 4.1.3 Status Messages. This may not be possible to fix as the feature is provided by a 3rd party, Google.

Content that's not within the scope of the accessibility regulations

The interactive map is exempt from needing to meet WCAG 2.1 to level AA, as a text version of the functionality is also provided. Features of the interactive map that are not accessible are:

  • the map cannot be navigated using a keyboard alone. This fails 2.1.1 Keyboard
  • moving the map on a touch screen requires a multi-touch drag gesture. This fails 2.5.1 Pointer Gestures
  • the controls on the map that indicate the number of sites are in the area and zoom the map can not be activated with a keyboard. This fails 2.1.1 Keyboard. They also do not have a descriptive enough label for screen reader users. This fails 3.3.2 Labels and Instructions
  • the map centre buttons do not have an accessible label, This fails 4.1.2 Name, Role, Value
  • the map centre popovers contain content that cannot be read when zoomed to 400% due to being hidden. This fails 1.4.10 Reflow
  • collapsible content, such as the map key and map pins, do not communicate to screen readers if they are open or closed. This fails 4.1.2 Name, Role, Value

Preparation of this accessibility statement

This statement was prepared on 7 April 2021.

This website was last tested on 31 March 2021 by Nomensa, which performed an expert evaluation against all level A and AA success criteria of the Web Content Accessibility Guidelines 2.1. Core tasks were tested with a range of assistive technologies. Most issues found were fixed as part of a re-design and partial rebuild. A cursory retest was then performed.

This website's accessibility will be reviewed on a regular basis. We will update this accessibility statement with any relevant changes.

Page last reviewed: 7 April 2021
Next review due: 7 April 2024