Skip to main content

Booking a GP appointment - NHS App help

You may be able to book GP surgery appointments in the NHS App. Find out what to do if your GP surgery does not offer this service.

From the home screen:

  1. Select Appointments.
  2. Select Book an appointment.
  3. Select Check for available GP appointments.
If an appointment becomes unavailable while booking

If the appointment time you selected is now showing as unavailable, someone else may have booked the appointment slot before you finished your booking.

If this happens, you can Check for available GP appointments again. There may still be a slot available at the same time, but with a different doctor or nurse.

If you cannot book an appointment in the app

It may be because:

  • your GP surgery does not let you book appointments using the NHS App
  • the appointments that are usually available to book online have already been booked

You may have the option to Ask about a health problem after selecting Book an appointment.

Find out more about asking your GP about a health problem.

If these options are not available to you in the app, you can contact your surgery to book a GP appointment.

If you need an urgent appointment

You cannot book urgent GP appointments using the NHS App. Contact your surgery about booking an urgent or same day appointment.

For urgent medical advice, you can use 111 online or call 111.

Page last reviewed: 19 August 2026
Next review due: 19 February 2028