You can log in to the NHS App or the NHS website to book and manage GP surgery appointments.
Book a GP appointment
To book a GP appointment:
- Go to Services.
- Select Check for available GP appointments.
- Select Book a GP appointment.
After booking an appointment, you can select Add to calendar to add a calendar reminder on your phone or tablet.
If appointment booking is unavailable
Your GP surgery may have switched off appointment booking. You can contact your surgery to book a GP appointment.
Depending on your GP surgery, you may have the option to Contact your GP surgery about a health problem on the Services page. This can lead to an appointment or other support from your GP surgery.
If you need an urgent appointment
You cannot book urgent GP appointments using the NHS App and will need to contact your surgery. You can also use 111.nhs.uk if you think you need medical help right now.
If a selected appointment becomes unavailable while booking
If the appointment time you selected is now showing as unavailable, someone else may have booked your preferred appointment slot before you finished your booking. If this happens, you can try searching again. There may still be a slot available at the same time, but with a different surgery member.
Manage GP appointments
To view and manage upcoming and past GP appointments:
- Go to the homepage or Your health.
- Select Upcoming and past appointments.
- Select GP surgery appointments.
Add an appointment to your calendar
Find the appointment you want to add to your phone or tablet calendar, and select Add to calendar.
Cancel an appointment
You can find the appointment you want to cancel and select Cancel this appointment.
Your GP surgery may stop accepting online cancellations if it's too close to the appointment time. If you cannot cancel your appointment online, contact your surgery.
If no upcoming appointments are showing
You may not see your upcoming appointments if:
- your GP surgery does not currently allow online appointment booking
- your GP surgery stopped using online appointment booking after you booked the appointment
- you cancelled the appointment