About accessibility

This section explains how we ensure the NHS website is usable and accessible to all users. It includes meeting or surpassing W3C's Web Content Accessibility Guidelines 2.0, level AA.

This accessibility statement only applies to the NHS website.

It does not cover:

  • other websites operated by or for the NHS or Department of Health
  • other government and agency websites
  • any other site that we link to from this website

Help with accessibility

The NHS website has a close partnership with AbilityNet, a national charity that helps disabled adults and children to use computers and the internet.

AbilityNet has a guide that provides instructions on how to adjust your computer and browser according to your needs, such as for sight or hearing problems.

This includes information such as how to make the text larger in different browsers, change your keyboard or mouse settings, or increase colour contrast.

Read the AbilityNet guide to adjusting your computer.

Access keys and shortcuts

The NHS website uses the UK government access keys standard for websites. Access keys are keyboard shortcuts that allow you to go directly to specific parts of this site. They're very useful for anyone who doesn't use a pointing device, such as a mouse.

The access keys are:

  • Alt + N (skip to main navigation)
  • Alt + S (skip navigation)
  • Alt + 0 (access keys information)
  • Alt + 1 (homepage)
  • Alt + 3 (site map)
  • Alt + 4 (search)
  • Alt + 8 (terms and conditions)
  • Alt + 9 (contact us)

Access keys work slightly differently depending on the browser and computer being used.

Read the AbilityNet guide on using your keyboard instead of your mouse to find more information on your system.

Supported assistive software

The NHS website conforms to web standards for accessibility and is compatible with most standard assistive software, including the screen readers NonVisual Desktop Access (NVDA) and JAWS.

Printing webpages in your browser

If text appears too small when you print a page, you can adjust the settings to a size that suits you.

Here's how it's done in the most common web browsers:

Internet Explorer

If using Internet Explorer, go to Print Preview in the File menu and alter the page Scale.

Chrome

Chrome doesn't give sizing options within the print options, so your computer's Print Preferences will need to be used.

Safari

Before going to print, increase the webpage font by using Ctrl++ or by going to Menu > View > Zoom in. The printed page will be printed at the new font size.

Firefox

If using Mozilla Firefox, go to Print Preview in the File menu and alter the page scale to the preferred font size.

Opera

Before going to print, increase the webpage font by using Ctrl++ or by going to Menu > Page > Zoom. The printed page will be printed at the new font size.

Page last reviewed: 06/01/2016
Next review due: 06/01/2019