01242 512120 Waitrose Store, Honeybourne Way, Cheltenham , , GL50 3QW

1.5 out of 5 stars

Based on 5 ratings for this pharmacy


  • Community Pharmacy Patient Questionnaire 2016/17


Opening times

Monday 08:30 - 20:00
Tuesday 08:30 - 20:00
Wednesday 08:30 - 20:00
Thursday 08:30 - 20:00
Friday 08:30 - 20:00
Saturday 08:30 - 20:00
Sunday 10:00 - 16:00

Last verified on 14/11/2017

Departments and services

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Latest news

Community Pharmacy Patient Questionnaire 2016/17

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2016/17 are provided here.

Associated document

Pharmacy Patient Questionnaire (.pdf, 201.74 KB)

Last updated on 07 April 2017.

Latest reviews of this pharmacy

Pharmacy of choice

This is my regular pharmacy where I choose to collect my medication. Each visit my medication is ready and waiting for me to collect and ...

11 August 2017

Poor service and tardiness

Was given incorrect medication which has never happened at any pharmacy before. Several staff seemed to have no idea what they were doing...

15 June 2017

Very poor service

Too busy chatting to each other to take care over what they are doing. Last time I used them my prescription had been made up in two pac...

6 June 2017

Too many customers too little time and too many mistakes!

After using them for years I have complained to head office several times due to inconsistency with ordering regular meds. Staff can be r...

28 October 2016


When I dropped off my prescription I was told it would be a 15 minute wait for my daughters antibiotic. I came back 90 minutes later an...

28 September 2016

Nearby Pharmacies

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Electronic Prescription Service

This pharmacy offers the Electronic Prescription Service, which allows you to choose or “nominate” a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you have nominated, this means:

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as your repeat prescriptions could be prepared before you arrive.

Find out more

Last updated on 07 April 2017.

Information supplied by Bath, Gloucestershire, Swindon And Wiltshire Area Team