Michael Frith

Pandemic Delivery Service

Free deliveries of prescriptions and shopping available to all those who have received a letter from the NHS advising them to shield at this time.

Please call the branch to register/order and pay for goods.

Last updated on 05 January 2021.

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Robot

If you haven't seen our robot in action please ask - we are happy to show it off!

Last updated on 05 January 2021.

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Blood pressure plus

This is a new free NHS screening programme to identify patients with previously undiagnosed high blood pressure and atrial fibrillation. Appointments not usually necessary and results will be automatically forwarded to your GP. Please ask for more details - only available to 35

This service is currently suspended until further notice

Last updated on 05 January 2021.

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Covid 19

We are pleased to say that we are open as usual.   We are adhering to social distancing within the shop so there is rarely a queue outside.  We also offer a 'click and collect' service where shopping can be paid for over the phone and run out to you if you pull up in one of the parking bays directly outside.

Prescriptions and essentials can be delivered to all shielding customers.

Last updated on 05 January 2021.

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Flu Vaccination

After fantastic uptake for the flu vaccine this year we can report that we are back in stock for all age groups.

The over 50 free NHS service will commence on December 1st.  We are currently taking bookings and demand is high so please ring to make an appointment 

Last updated on 05 January 2021.

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Community Pharmacy Patient Questionnaire 2016/17

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly,the areas for improvement and the actions required to address issues raised by respondents. Our results for 2016/17 are provided here.

Associated document

Pharmacy Patient Questionnaire (.pdf, 78.33 KB)

Last updated on 03 December 2020.

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Patient Satisfaction Survey

Community Pharmacy Patient Questionnaire 2017/18

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly,the areas for improvement and the actions required to address issues raised by respondents. Our results for 2017/18 are provided here.

Associated document

Report-for-publication Dorking 2018.pdf (.pdf, 48.73 KB)

Last updated on 03 December 2020.

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Annual Patient Satisfaction Survey

The survey is undertaken by all community pharmacies in England and is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly,the areas for improvement and the actions required to address issues raised by respondents. Our results for 2018/19 are provided here.

Associated document

Report-for-publication CPPQ Dorking 2019.doc (.doc, 47.5 KB)

Last updated on 03 December 2020.

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