Boots

Community Pharmacy Patient Questionnaire 2019/20

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2019/20 are provided here.

Associated document

Pharmacy Patient Questionnaire (.pdf, 41.61 KB)

Last updated on 13 March 2020.

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Boots Online NHS Repeat Prescription Service

Free and flexible delivery of your NHS prescriptions to your home or collect from one of our 2,300 pharmacies.

Order for yourself, your family or someone you care for. We’ll let you know when your medicine is ready and we’ll even remind you when it’s time to reorder. It’s easy.

Get Started

Last updated on 11 May 2019.

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Travel vaccinations & health advice

When you travel abroad you may be exposed to diseases you haven't come across before, against which vaccines or antimalarials can protect you. Boots Merryhill has an in-store travel vaccinations clinic.

Simply tell us which countries you will visit, either in-store or using our online quick check tool, and we will tell you which of these diseases are risks.

Last updated on 11 May 2019.

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Malaria Prevention Service

Boots can provide you and your family with a choice of malaria tablets in store or online without needing to see a GP

We can provide malaria prevention medicine*, including access to prescription only medicine, and advice before you travel. You can access our online service or book an appointment for the in-store service by visiting the store or booking an appointment online. You can't use the online service if you are travelling in the next 10 days, but we may still be able to help you in store. 

*For people aged five and over. Eligibility criteria apply. Subject to availability. Charges apply

Last updated on 05 November 2017.

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NHS Electronic Prescription Service - see why our customers love Boots pharmacies

The NHS Electronic Prescription Service allows you to get paperless prescriptions. Watch our video to find out more about using the service at Boots, and visit our webpage to sign up

Last updated on 11 May 2019.

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Winter Flu Jab Services For NHS and Private Patients

We are providing again this year the free NHS flu jab in England and Wales as well as our private service. More details are here, and can be booked online or in-store.

Our private service is still at £12.99. Please check with the store for service availability.

It takes between 14 and 21 days for the flu jab to become fully effective, so get yours as soon as possible.

Last updated on 11 May 2019.

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Stay Well This Winter

Staying well this winter is about

• Getting a ‘flu vaccination- see the film here
• Heat your home to at least 18°C (65°F), if you can
• Seeking immediate advice and help from a pharmacist as soon as you feel unwell, before it gets too serious
• Keeping an eye on elderly or frail friends, neighbours and relatives
• Getting prescriptions before Christmas Eve and taking your prescribed medicines as directed
• Check your medicines cabinet

An easy-read leaflet is attached here

Boots Merryhill can help by providing 'flu vaccinations, advice and medicines through the Pharmacy First minor ailments scheme

Last updated on 11 May 2019.

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Community Pharmacy Patient Questionnaire 2018/19

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2018/19 are provided here.

Associated document

Pharmacy Patient Questionnaire (.pdf, 41.59 KB)

Last updated on 11 May 2019.

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Community Pharmacy Patient Questionnaire 2017/18

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2017/18 are provided here.

Associated document

Pharmacy Patient Questionnaire (.pdf, 41.27 KB)

Last updated on 11 May 2019.

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Community Pharmacy Patient Questionnaire 2016/17

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. It allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2016/17 are provided here.

Associated document

Pharmacy Patient Questionnaire (.pdf, 212.07 KB)

Last updated on 11 May 2019.

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