Tele Chem Pharmacy

020 86797198 Pharmacy Building, 341 Tamworth Lane, Mitcham , Surrey, CR4 1DL


  • Community Pharmacy Patient Questionnaire 2018/19


Opening times

Monday 09:00 - 13:0014:15 - 19:30
Tuesday 09:00 - 13:0014:15 - 19:30
Wednesday 09:00 - 13:0014:15 - 19:30
Thursday 09:00 - 13:0014:15 - 19:30
Friday 09:00 - 13:0014:15 - 19:30
Saturday Closed
Sunday Closed

Additional information

We are regulated to provide travel advice, vaccinations and medications . From Mid September 2017 we will be offering the Free NHS 'flu vaccination service to eligible patients as well as a private ( not funded by the NHS ) 'flu vaccination service. The cost of this private service is £ 10.00. ALL 'flu vaccination services will be available on a while-u-wait basis so NO APPOINTMENT IS NECESSARY. Please consult our opening times. ALL vaccinations will be carried out in an approved consulting room. We will inform your doctor of any services provided so that your medical notes are kept up to date by your surgery. As at 16/11/2017 we have vaccinated nearly 500 of our patients under this NHS vaccination programme ! To assist in patient care , we have a fluent Portuguese speaking member of staff on duty during opening hours. Other languages spoken are Gujarati, Hindi, Urdu , Swahili, French Filipino, and Punjabi as well as English. For residents of Merton we are able to provide offer consultations , advice and free *medications ( if appropriate ) under the NHS MINOR AILMENTS SCHEME. This scheme was devised to reduce some pressure for GP appointments for generally minor medical conditions that can be dealt with by the pharmacist. If during the consultation there is any indication of a more serious medical issue, we can refer you to your GP. * if you do not pay for your prescriptions, then you will not be charged for any medications issued under this scheme. The following patients are currently being offered PNEUMONIA PREVENTION VACCINE FREE OF CHARGE ( AT NHS expense ): Chronic heart disease Chronic respiratory disease Chronic kidney disease Chronic liver disease Diabetes except diet only Individuals with cochlear implants Asplenia, or dysfunction of spleen Immunosuppression due to disease or treatment Severely immunocompromised children aged at least 5 years and adults - irrespective of their routine childhood vaccinations. Again, this is currently a walk in service and no appointment is necessary. Please ask any member of staff for further details. Our Pharmacist is always able to offer on-going support for existing medications and also advice for newly initiated medications. This service is provided uder the MUR and NMS NHS scheme.

Last verified on 08/10/2019

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Latest news

Community Pharmacy Patient Questionnaire 2018/19

All pharmacies must ask a sample of patients to complete the CPPQ on an annual basis. Since 2012 there has also been a requirement that once analysed, the results must be published by the contractor.

In order to meet this quality criterion, the results of the CPPQ from the last 12 months have been uploaded to the pharmacy’s NHS Choices profile in a Portable Document Format (PDF) file format.



Associated document

Patient Survey Results (.pdf, 71.75 KB)

Last updated on 30 March 2019.

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Electronic Prescription Service

This pharmacy offers the Electronic Prescription Service, which allows you to choose or “nominate” a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you have nominated, this means:

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as your repeat prescriptions could be prepared before you arrive.

Find out more

Last updated on 08 October 2019.

Information supplied by London Area Team