Badham Pharmacy

Community Pharmacy Patient Questionnaire 2018/19

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services we provide.  The survey, undertaken by all community pharmacies in England is called the Community Pharmacy Patient Questionnaire.  The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the cations required to address issues raised by respondents.  Our results for 2018/19 are provided here.

Associated document

Pharmacy Patient Questionnaire (.pdf, 40.11 KB)

Last updated on 06 February 2019.

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Community Pharmacy Patient Questionnaire 2017/18

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2017/18 are provided here.

Associated document

Pharmacy Patient Questionnaire (.pdf, 52.74 KB)

Last updated on 28 June 2018.

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Community Pharmacy Patient Questionnaire 2016/17

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services we provide.  The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire.  The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by correspondents.  Our results for 2016/17 are provided here

Associated document

Pharmacy Patient Questionnaire (.pdf, 47.05 KB)

Last updated on 19 September 2017.

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Annual Survey

Thank you to the patients that completed the Annual Survey, we do value your feedback

The results are

100% happy with the time it took to dispense their prescription

100% happy with the cleanliness of the pharmacy

97.5% happy with the waiting area

98.1% happy with our stock control

98.1% feel the shop has a clear and good layout

99.3% happy with how long it took to be served

80.1% happy with our consulting room

99.4% feel our staff are polite

98.1% feel our staff deal with queries very well

96.1% happy with the service from the pharmacist

98.7% happy with the service from the staff

100% feel we provide an efficient service

100% happy with our staff

70.5% happy with the advice received on health issues

58.3% happy with lifestyle advice

73.2% happy with disposal service of old medication

56.9% happy with advice on services elsewhere

12.7% have been asked about stopping smoking

11.5% about healthy eating

10.3% about physical excercise

Overall 100% satisfaction with the pharmacy..

Last updated on 23 June 2018.

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Minor Ailment Service

We can offer free of charge medication for most common conditions , subject to criteria

Call in and see our pharmacist for expert advice

Last updated on 19 September 2017.

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