West Cornwall Hospital (Penzance)

01736 874000 St Clare Street , Penzance, Cornwall, TR18 2PF
http://www.royalcornwall.nhs.uk

5 out of 5 stars

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Based on 70 ratings for this hospital

Overview

West Cornwall Hospital

West Cornwall Hospital is an acute diagnostic and treatment centre.  It provides in-patient and day care treatments and surgery, as well as supporting diagnostic and therapy services and a wide range of outpatient clinics.

The hospital has a 24 hour Urgent Care Centre - see Departments and Services section for details (listed under A&E).

A full Emergency Department (A&E) service is provided at the Royal Cornwall Hospital in Truro.

Contact details, map and directions

West Cornwall Hospital (Penzance)

Tel: 01736 874000   Fax: 01736874081

Address: St Clare Street, Penzance, Cornwall, TR18 2PF

Website: http://www.royalcornwall.nhs.uk

Email: rcht.patientexperience@nhs.net

Get directions to West Cornwall Hospital (Penzance)

Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at West Cornwall Hospital (Penzance)

Care Quality Commission inspection ratings

Good
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% of registered nurse day hours filled as planned (Hospital)

96.42% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97.18% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96.79% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

99.60% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 89 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 10 responses

Friends and Family Test score: Staff - Care

70%staff recommend this hospital for care. 494 responses. 5211 staff work at this trust.

Friends and Family Test score: Staff - Work

55%staff recommend this hospital as a place to work. 494 responses. 5211 staff work at this trust.

Friends and Family test score: Outpatients

97%Patients recommend this hospital. 676 responses.

More information about this data

Latest reviews of this hospital

Urgent care

Attended West Cornwall urgent care this morning for my daughter. The staff and service was second to none. We were seen quickly and my da...

23 September 2017

Dermatology

Staff, and consultant, are excellent. Friendly and a clean well managed hospital. Have been more than once and a happy patient. Thank you...

20 September 2017

hysteroscopy

Did feel rather anxious going in for this procedure but should not have been as was given 5* gold standard treatment which honestly could...

11 September 2017

minor injuries excellent experience

Visited West Cornwall urgent care tonight with minor head wound, from the hockey pitch. The nurse practitioner dealt with me very swiftly...

7 September 2017

Urgent care centre

I had to take my son to the urgent care centre while on holiday, The nurse and doctor we saw were both fantastic , he was very nervous an...

31 August 2017

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Last updated on 01 August 2012.

Information supplied by Royal Cornwall Hospitals NHS Trust

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