Moorfields Eye Hospital (City Road)

020 7253 3411 162 City Road , London, EC1V 2PD

4 out of 5 stars

Based on 81 ratings for this hospital


Moorfields Eye Hospital NHS Foundation Trust is a leading provider of eye health services in the UK and a world-class centre of excellence for ophthalmic research and education.

We have a reputation, developed over two centuries, for providing the highest quality eye care, always at the forefront of the latest developments in ophthalmology. Our 2,000 staff are committed to sustaining and building on our pioneering history. 

Our main focus is the treatment and care of NHS patients with a wide range of eye problems, from common complaints to rare conditions that require treatment not available elsewhere in the UK. 

We treat people in several locations in and around London. This means that we can provide more first-class care and treatment in the community, closer to where people live and work.

Our unique patient case-mix and the number of people we treat mean that we can sub-divide our services into several specialist departments.  This allows our clinicians to develop expertise in particular ophthalmic sub-specialties.

With our partners at the UCL Institute of Ophthalmology, we are a national and international centre for research into eye conditions and treatments, leading one of the strongest and most extensive ophthalmic research programmes in the world. We are also a major force in teaching the eye specialists of the future.

We manage three commercial divisions: Moorfields Private, Moorfields Pharmaceuticals and Moorfields Eye Hospital United Arab Emirates. Proceeds from all of them provide vital funding for our NHS care, as do our charities, Moorfields Eye Charity and the Friends of Moorfields. 

Moorfields is registered without conditions with the Care Quality Commission, the independent regulator of health and social care in England.

For more information about the trust visit the Moorfields Eye Hospital website.


Contact details, map and directions

Moorfields Eye Hospital (City Road)

Tel: 020 7253 3411   Fax: 020 7253 4696

Address: 162 City Road, London, EC1V 2PD


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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Moorfields Eye Hospital (City Road)

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

99.14% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

94.65% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

104.81% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 830 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 1145 responses

Friends and Family Test score: Staff - Care

96%staff recommend this hospital for care. 407 responses. 2021 staff work at this trust.

Friends and Family Test score: Staff - Work

70%staff recommend this hospital as a place to work. 407 responses. 2021 staff work at this trust.

Friends and Family test score: Outpatients

97%Patients recommend this hospital. 5795 responses.

Latest reviews of this hospital

A few suggestions for improvements

I had an appointment at Moorfields on 7 November 2017. I had been referred by my GP because my optician found the pressure in my eyes ra...

10 November 2017

Excellent experience at first appointment.

My experience at Moorfields Eye Hospital today was second to none. Without a doubt the best treatment I have received in regards to my oc...

7 November 2017

One Year Later...

Over one year since my first appointment and I am still yet to have the surgery - very simple and straight forward day surgery might I ad...

6 November 2017

I have been on hold for 1 hr

After just phoning to find out some details of our daughters operation which was scheduled for Dec I have just been told that it was canc...

30 October 2017

Metal filing in left eyr

On Saturday evening a fragment of metal filing fell into me eye from my hair after carrying out welding and grinding work on a car. I wen...

30 October 2017

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Last updated on 21 April 2017.

Information supplied by Moorfields Eye Hospital NHS Foundation Trust