Sunderland Royal Hospital

0191 565 6256 Kayll Road , Sunderland, SR4 7TP
http://www.chsft.nhs.uk

4 out of 5 stars

Based on 424 ratings for this hospital

Overview

Excellence in Health, Putting People First

Sunderland Royal Hospital is a 970-bedded acute hospital which is part of City Hospitals Sunderland NHS Foundation Trust.

Our vision outlines our commitment to "Excellence in Health, Putting People first". We are committed to high quality, safe and personal care for each patient. Our patients are treated in clean, comfortable surroundings with privacy and dignity.

Our most recent additions are a new ward block for medical patients and the Chester Lodge.  Our aim is to treat patients promptly and with care in all hospital settings.

VISITING HOURS

The visiting hours are outlined below.  Close friends and family members may visit seriously ill patients at any time, following discussion with the nurse in charge.

Adult wards  

2 pm until 4 pm         
6 pm until 8 pm (Ward B20 and D47 - 6.30 pm until 8 pm)

If these times are difficult for you, please speak to the nurse in charge. Please do not feel that you have to stay for the whole of this time.

Intensive Care Unit and Coronary Care Unit

Visiting hours will be discussed on an individual basis.

Children's wards

Parents are invited to stay with the child during the hospital admission.  Other visitors with the parent's permission can visit between 8 am until 8 pm.

Maternity wards

Partners between 10 am and 8 pm.
All other visitors between 2 pm and 4 pm or 6 pm and 8 pm.

 

Contact details, map and directions

Sunderland Royal Hospital

Tel: 0191 565 6256   Fax: 0191 514 0220

Address: Kayll Road, Sunderland, SR4 7TP

Website: http://www.chsft.nhs.uk

Email: corporate.affairs@chsft.nhs.uk

Get directions to Sunderland Royal Hospital

Quality of service at Sunderland Royal Hospital

This hospital is managed by City Hospitals Sunderland NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

83% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

85% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Staff - Work

74staff recommend this hospital as a place to work. 143 responses. 4838 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 456 responses.

Friends and Family Test score: Inpatient

97%Patients recommend this hospital. 821 responses

Friends and Family Test score: A&E

94%Patients recommend this hospital. 17 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

88staff recommend this hospital for care. 143 responses. 4838 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Conflicting advice, lack of information, disappointing

After 3 admissions in as many months, being under 3 different consultants, have now been discharged with no follow up information. Other ...

18 July 2018

X-ray procedure

I attended the X-ray department today for a scan. I had a panic attack,before the procedure and I would like to say a massive thank you, ...

9 July 2018

Midwifery and Breastfeeding support teams feedback

To whom it may concern, I wanted to provide feedback regarding my wonderful experience with the Sunderland midwife and breastfeeding s...

9 July 2018

Angels

My Mam ,family and I would like to thank the nurses and all staff on ward E52 for the amazing care, help and kindness shown to our dad Ja...

8 July 2018

Excellent Care

A huge thank you to all of the staff who cared for me during my two recent hospital admissions following my hip replacement. I could not ...

8 July 2018

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Last updated on 20 April 2018.

Information supplied by City Hospitals Sunderland NHS Foundation Trust