You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.
Customer Services (formerly known as Patient Advice and Liaison Service) is staffed by patient experience officers ready to provide confidential, on-the-spot advice, information and support, helping you to sort out any concerns you may have about the care we provide and guide you through the different services available from
BCHC and other NHS providers.