North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4 out of 5 stars

Based on 20 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Judged and let down

My 11 month old daughter accidentally fell off a chair in the Borough and as a result of this she started bleeding profusely from her mou...

12 October 2017

Partner suffered burns and waited 40 minutes for ambulance

My partner was involved in an arson attack at work he suffered severe burns and waited for 40 minutes for an ambulance and medical attent...

30 September 2017

Wonderful care

I would like to say a big thank you to the wonderful ambulance crew that took me to Wythenshawe hospital on Monday night this week. Date ...

20 September 2017

thank you to all the staff from reception

My mum was taken in an ambulance to royal Preston hospital after collapsing at her GPs surgery. The emergency department is having a lot ...

10 September 2017

A & E admission

I was taken to A&E on Friday for the 4th time since February due to a heart condition. I could not fault the care I received from amb...

17 August 2017

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 03 July 2017.

Information supplied by North West Ambulance Service NHS Trust