South East Coast Ambulance Service NHS Foundation Trust

0300 123 0999 Nexus House, 4 Gatwick Road , Crawley, Sussex, RH10 9BG
http://www.secamb.nhs.uk/

Overview

News:

  • SECAmb Strategy 2020
  • CQC Inspection 2019

The Trust commenced operations on 1 July 2006, serving the area formerly covered by the three separate ambulance trusts from Kent, Surrey and Sussex which merged on the recommendations of the Bradley Report published in July 2005.

SECAmb now employs just under 3,500 staff and serves a population of 5 million. In an average year the Trust receives 1 million 999 calls, 1.1 million 111 calls and covers 15 million miles responding to our patients.

Departments and services

Emergency & Urgent Care (E&UC) - 999 ambulance


Emergency Operations Centre (EOC) - 999 call centre


Hazardous Area Response Team (HART) - specialist response including major incidents


NHS 111 - Non-emergency call centre


Community First Responders - volunteer response service

Latest news

SECAmb Strategy 2020

SECAmb Values

SECAmb refreshed its strategy in 2020 with a new vision of "Best placed to care, best place to work".

The vision is supported by our values of taking Pride, continous Improvement, acting with Integrity, demonstrating Compassion and assuming Responsibility.

The full SECAmb Strategy 2020 can be found on our website. Additional resources are provided below. 

Associated document

SECAmb Strategy 2020.pdf (.pdf, 594.28 KB)

Last updated on 04 December 2020.

CQC Inspection 2019

CQC Logo

The Trust was inspected by the CQC in July 2019. The inspection reviewed the quality of our Core Services including Emergency & Urgent Care (E&UC), Emergency Operations Centre (EOC) and 111. Outcomes from the 2018 inspection for our resilience services were aggregated into the rating for this inspection. 

The Trust has been rated Good.

The full inspection report can be accessed via the South East Coast Ambulance Service page on the CQC Website.

If you would like to share your feedback and personal experiences of South East Coast Ambulance Service NHS Foundation Trust you may do so by using the CQC online form:

www.cqc.org.uk/share-your-experience-finder

 

Associated document

SECAmb CQC Report 2019.pdf (.pdf, 340.58 KB)

Last updated on 31 October 2019.

Last updated on 04 December 2020.

Information supplied by South East Coast Ambulance Service NHS Foundation Trust