East Of England Ambulance Service NHS Trust

0845 6013733 This is a premium rate number and may have a higher than normal call charge. The provider has not provided details of the charge. Trust Headquarters, Whiting Way , Melbourn, Cambridgeshire, SG8 6NA

4.5 out of 5 stars

Based on 93 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

We provide non-emergency patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north, south and west Essex.

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Thank you

On 17/1/2019 my son and I had to call upon your services. My husband had collapsed at home in the early hours. From the operator to the p...

13 February 2019

Excellent, Professional and Caring.

I cannot praise or thank the paramedics and ambulance staff who arrived so quickly at my home when I suffered a heart attack on 31st Janu...

9 February 2019

A big thank you

Had to call and ambulance at 1.30 in the morning as I thought I was having a heart attack. They arrived quickly and we're thorough. Ruled...

7 February 2019

Impressed with quality of service this morning

I want to commend the quality of the service provided this morning by the ambulance crew who took me from St Albans Hospital to Watford G...

18 January 2019


Kind, quick, caring, courteous. Thank you Piers.

13 January 2019

Last updated on 29 June 2018.

Information supplied by East Of England Ambulance Service NHS Trust