East Of England Ambulance Service NHS Trust

0845 6013733 This is a premium rate number and may have a higher than normal call charge. The provider has not provided details of the charge. Trust Headquarters, Whiting Way , Melbourn, Cambridgeshire, SG8 6NA

4.5 out of 5 stars

Based on 96 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

We provide non-emergency patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north, south and west Essex.

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Disgusting and disgraceful

I am currently with my 75 year old father who has lymphedema and has been on the floor for over 3 hours. The female operator had a disgus...

16 November 2018

The quality of care

Suffered Heart attack and called 999. Ambulance arrived within 10 minutes despite the fact that I live in a very rural area. Ambulance st...

15 November 2018

Thank you to the two wonderful paramedics

I want to thank again the two wonderful paramedics that came to treat my son. Having been diagnosed with asthma at 18mths old and never...

14 November 2018


I cannot thank the ambulance staff enough for how they looked after my Son Jordan... From arriving to our home to the journey to hospital...

8 November 2018

A big and heartfelt thankyou.

A huge thankyou to the Ambulance crew who were magnificent, professional and so capable when helping my husband last Saturday 27th Oct.. ...

30 October 2018

Last updated on 29 June 2018.

Information supplied by East Of England Ambulance Service NHS Trust