East Of England Ambulance Service NHS Trust

0845 6013733 This is a premium rate number and may have a higher than normal call charge. The provider has not provided details of the charge. Trust Headquarters, Whiting Way , Melbourn, Cambridgeshire, SG8 6NA

4.5 out of 5 stars

Based on 68 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

Non-Emergency Services and Primary Care, such as non-emergency patient transport services in Cambridgeshire, Great Yarmouth and Waveney, north, south and west Essex and Suffolk.

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Kind and caring

Many thanks to the young lady and young man who came to our house in Ipswich on the late afternoon of New Year's Eve after a 999 call whe...

11 January 2018

Reassuring experience

Saturday 7th January 2018 Time approximately 22 00 Ambulance Number 999 These two men and the service they provided for me have all ...

8 January 2018

Professional sensitive kind and caring paramedics

My father sustained a cardiac arrest at home yesterday and although sadly he passed away I am full of gratitude and praise for the parame...

5 January 2018


I suffer with well managed asthma but due to a bad cold my chest become wheezy and tight over a couple of days and my reliever inhalers w...

31 December 2017

Excellent crew x

Around 06.30 on the 22nd of this month my 34 yr old brother was found to be not breathing at his home address in Gorleston, his partner c...

24 December 2017

Quality of service at East Of England Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 06 July 2017.

Information supplied by East Of England Ambulance Service NHS Trust