East Of England Ambulance Service NHS Trust

0845 6013733 This is a premium rate number and may have a higher than normal call charge. The provider has not provided details of the charge. Trust Headquarters, Whiting Way , Melbourn, Cambridgeshire, SG8 6NA

4.5 out of 5 stars

Based on 96 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

We provide non-emergency patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north, south and west Essex.

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Can’t praise the paramedics enough!!

After quickly & unexpectedly becoming very unwell on Thursday evening my partner called 111 & an ambulance was sent. They arrived...

21 October 2018

Worth their weight in gold!

Having to press a lifeline earlier this evening for Michael who was displaying symptoms of Sepsis within I believe no more than fifteen m...

20 October 2018

Thank you

Thank you very much for the ambulance and paramedic staff you arrived so quickly to my help last night. thank you also to the call center...

6 October 2018

Absolutely wonderful

After ringing 111 for my mum today, we were visited by the ambulance service within an hour of our call. The paramedic and technician wer...

15 September 2018

Mum taken to A and E at Barnet

My mum reported pain in her chest and tightness. She lives in a retirement flat as she is 89. The staff thought it best to call an ambula...

7 September 2018

Last updated on 29 June 2018.

Information supplied by East Of England Ambulance Service NHS Trust