East Midlands Ambulance Service NHS Trust

0115 884 5000 1 Horizon Place, Mellors Way, Nottingham Business Park , Nottingham, Nottinghamshire, NG8 6PY



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EMAS emergency ambulance

EMAS provides emergency 999 and urgent care for the 4.8 million people within Derbyshire, Leicestershire, Rutland, Lincolnshire (including North and North East Lincolnshire), Northamptonshire and Nottinghamshire

We employ over 4,000 staff at more than 70 locations, including two control rooms at Nottingham and Lincoln - the largest staff group are those who provide accident and emergency responses to 999 calls

We also provide a patient transport service in Derbyshire and Northamptonshire, on average provding care during 20,000 journeys

We operate a fleet of around 683 vehicles including emergency ambulances and fast response cars

Every day we receive around 2,215 calls from members of the public calling 999 - this is the equivalent of receiving a 999 call every 39 seconds of every day

During 2019/2020 we received 1,067,061 emergency and urgent calls. Our accident and emergency crews responded to 712,857 of these calls, which equates to 1,948 face-to-face responses every day

Our Clinical Assessment team consists of paramedics, nurses, midwives, and mental health practitioners. They dealt with 183,170 calls during 2019/2020, providing clinical advice to patients and signposting them to services and places where alternative, more appropriate care can be provided

We receive valuable assistance from many community first responder (CFR) schemes providing emergency cover mainly in all the areas we service; circa 1,400 individual CFRs. There are currently over 3,020 community public access defibrillators in strategic locations across the East Midlands

Our 'Big 3' vision: "Responding to patient needs in the right way, developing our organisation to become outstanding for patients and staff, and collaborating to improve wider healthcare"

On 17 July 2019 the Care Quality Commission confirmed EMAS is rated 'Good' overall and 'Outstanding' for caring following an April/May 2019 inspection. The full report can be accessed via the CQC website

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Keep in touch with all things EMAS via our latest news web page: https://www.emas.nhs.uk/news/latest-news/ or by following us on Twitter, Facebook, YouTube and Instagram.

Last updated on 28 October 2020.

Last updated on 25 June 2021.

Information supplied by East Midlands Ambulance Service NHS Trust