East Midlands Ambulance Service NHS Trust

0115 884 5000 1 Horizon Place, Mellors Way, Nottingham Business Park , Nottingham, Nottinghamshire, NG8 6PY

5 out of 5 stars

Based on 45 ratings for this trust



  • EMAS Latest News
  • EMAS Our year in numbers
EMAS Ambulance

East Midlands Ambulance Service NHS Trust (EMAS) provides emergency 999 and urgent care for the 4.8 million people within Derbyshire, Leicestershire, Rutland, Lincolnshire (including North and North East Lincolnshire), Northamptonshire and Nottinghamshire.

We employ circa 3,290 staff at more than 70 locations, including two control rooms at Nottingham and Lincoln - the largest staff group are those who provide accident and emergency responses to 999 calls.

Our budgeted income for 2017/2018 is £158.5 million.

We operate a fleet of around 555 vehicles including emergency ambulances and fast response cars. We also provide a patient transport service in Derbyshire.

Every day we receive around 2,500 calls from members of the public calling 999 - this is the equivalent of receiving a 999 call every 35 seconds of every day.

During 2016/17 we received 938,837 emergency and urgent calls to our emergency operations centre, and dispatched ambulance clinicians to 653,215 incidents.

Latest news

EMAS Latest News

EMAS News issue 10

Find out what has been happening at East Midlands Ambulance Service at www.emas.nhs.uk/news.  

Last updated on 19 December 2018.

EMAS Our year in numbers

EMAS one year in numbers

NHS organisations are required to produce annual documents to evidence where improvements have been made for patients and staff and how challenges are being addressed.

Our Annual Report includes our full annual accounts detailing how we spend our money, and the Quality Account is a report about the quality of services offered.

Both EMAS documents for the 2017/2018 performing year were published this summer and are available to download via our public website 'Trust documents' page

Page one (image below) provides a snapshot of some of our achievements and work across the region during 2017/2018, and page two (image below) details our quality improvement priorities for the current 2018/2019 performance year.

A PDF of the document is available on website.


Last updated on 19 December 2018.

Latest reviews of this trust

Fantastic crew and response

Ambulance called by school regarding my daughter's fall and potential arm fracture. Response was fast the crew was very attentive and chi...

23 May 2019

elderly assistances

Today has been the worst day at work. We had a resident that took ill and required assistance from an ambulance crew. Two gentlemen came ...

20 May 2019

Thank you SO much for looking after me

My partner had to call the ambulance out for me last night (early hours 6th May to Matlock, DE4) and we both now feel compelled to say ho...

6 May 2019

Great service for patient who had self harmed. Very kind.

A couple of months ago I called for an ambulance for my partner who I found bleeding heavily at home. Normally I wouldn't phone 999 (I'd ...

15 April 2019

I broke my leg/ankle in three different places

I was biking to work with my husband in early April at approx 2. 15 pm ish. And as we came round a corner through Queen’s Park in Mableth...

12 April 2019

Last updated on 19 December 2018.

Information supplied by East Midlands Ambulance Service NHS Trust