Hertfordshire Partnership University NHS Foundation Trust

01707 253900 Hertfordshire Partnership University NHS Foundation Trust, Head Office, The Colonnades, Beaconsfield Road , Hatfield, Hertfordshire, AL10 8YE
http://www.hpft.nhs.uk

1 out of 5 stars

Based on 16 ratings for this trust

Overview

News:

  • A CQC Rating of 'Good'
  • Safer staffing levels
  • First service users move into Kingfisher Court
Logo

Hertfordshire Partnership University NHS Foundation Trust (HPFT) provides mental health and social care services for adults of working age, older adults, children and adolescents and specialist learning disabilities services. We also provide specialist learning disability services in Norfolk and North Essex.

We work in close partnership with Hertfordshire County Council and also with other NHS organisations to promote and support mental health in the community.

 

Single Point of Access (SPA) information

If you are a Hertfordshire resident and you are not already in contact with our services and you, a friend or relative are experiencing mental health problems for the first time and need emergency treatment, you can contact the Single Point of Access as follows: 

  • Phone: 0300 777 0707 between 8am and 7pm or 01438 843322 between 5pm and 8am
  • Fax: 0300 777 0808

If you are already in contact with our services and need help during working hours (9am– 5.15pm) please contact your care coordinator. 

Out of hours you can reach our Helpline by calling 01438 843322.

Out-of-hours mental health helpline

For out-of-hours advice and telephone support from a mental health professional please call the Helpline on 01438 843322.  

This service operates through the night from 5pm until 9am on weekdays, and around the clock at weekends and on Bank Holidays.

Departments and services

We provide health and social care for both people with mental ill health and those with a learning disability. We aim to provide services which make a positive difference to the lives of service users and their carers.

We provide health and social care for both people with mental ill health and those with a learning disability. We aim to provide services which make a positive difference to the lives of service users and their carers.

Our service groupings are:



  • Community Services including local teams for mental health

  • Acute and Rehabilation Services including inpatient services and crisis teams

  • Specialist Services such as mental health services for older people, eating disorders, and drug and alcohol services

  • Learning Disability and Forensic Services




Latest news

A CQC Rating of 'Good'

CQC Good Rating

We are delighted that England's chief inspector of hospitals has rated the overall quality of the mental health and learning disabilities services that we provide as 'Good'. This follows our inspection earlier this year by the Care Quality Commission (CGC) and offers compelling evidence that our services are safe, effective, caring, responsive and well-led.
Click here to read our full press release 

Last updated on 25 September 2015.

Safer staffing levels

HPFT logo

From April 2014 it became a national requirement for all hospitals to publish information about staffing levels on wards, including the percentage of shifts meeting their agreed staffing levels.

Each month, we will publish information about our staffing levels and provide links to papers discussed in public at our Trust Board meetings.

Click here to see our latest figures

Last updated on 25 September 2015.

First service users move into Kingfisher Court

Entrance to Kingfisher Court

The Trust recently celebrated the completion of the first phase of its new inpatient unit, Kingfisher Court.

The first service users have now moved into the first two wards in the unit, which is based at the Trust's Kingsley Green near Radlett in Hertfordshire.

The second phase, which is made up of a further three wards, will be completed later this year.

Find out more about Kingfisher Court here

Last updated on 25 September 2015.

New learning disability service opened in Norfolk

The courtyard at Astley Court

A centre which will provide assessment and treatment for people with learning disabilities in Norfolk was officially opened today (Friday 21 June).

Astley Court, based at Little Plumstead Hospital and run by HPFT, was formally opened by the Bishop of Norwich, the Rt Revd Graham James.

Visitors also had the chance to look around the new £5.3m state-of-the-art unit, which will offer modern, comfortable surroundings for 12 patients at a time.

The bright and airy en-suite bedrooms allow patients privacy and dignity during their stay. They will stay at the unit for three to four months for assessment before returning to the community, supported by a tailored package of care delivered either in their homes, in supported living environments or in residential care.

Last updated on 25 September 2015.

Latest reviews of this organisation

Poor communication between staff. Couple of good staff left

I have been under the team for over 7 years. I have had good and bad experiences. They are underfunded and patients are being denied trea...

15 October 2017

Poor standards of care

I have been under this trust for six years, using outpatient and inpatient services and the quality of care has only deteriorated since I...

6 October 2017

As one Welwyn Garden City

Hi i have been visited and had two Drs in two years that were very good in feb 2017 i had my 3 month visit from mental health Doctor and ...

23 August 2017

Failing Service leaving clients at risk

I have noticed the 'Trust Values' being displayed at each site I have visited. Sadly the experience my family have had thus far does not...

29 July 2017

Disorganised bunch of nasty people

The fact there is not a single review above 1 star says it all. Crisis team. Refused input until police insisted it. Then was dis...

23 July 2017

Quality of service at Hertfordshire Partnership University NHS Foundation Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 30 June 2017.

Information supplied by Hertfordshire Partnership University NHS Foundation Trust