DOCKLANDS MEDICAL CENTRE

02075371444 100 Spindrift Avenue , London, Greater London, E14 9WU
http://docklandsmedicalcentre.com/

4 out of 5 stars

Based on 18 ratings for this GP surgery

FAQ

How to get your test results

Results will be given face to face during a routine appointment or over the phone (between 9:00-17:00).

Blood results normally take 7 days to come back.

Cervical Smears – Anyone who has a smear carried out at the surgery will receive their results by letter either from the practice or the hospital. This will tell you the result and follow-up arrangements. If you have not heard after eight weeks please ring reception and we will chase the result.

Pregnancy Tests – the doctor or nurse will make arrangements with you for these results.

Other Investigations – These will be given personally, by the doctor or the nurse, at a follow-up appointment or by letter

 

How to get a prescription

Repeat prescription requests can either be dropped into the surgery during opening hours or by completing the on line form at https://docklandsmedicalcentre.com/prescriptions/.

Please allow 48hrs before collecting your prescription from reception. There may be occasions when the doctors will need to see you before issuing a repeat prescription. We can only process repeat prescriptions, not requests for new medications. If you do require a new medication you will need to book an appointment or speak to one of our doctors on the telephone.

Our approach to your healthcare

Our ambition is to offer the highest standard of care, in even the most deprived communities. Our work with challenged patient groups, such as the homeless makes us believe this is possible. We also believe that if we aspire to genuinely "make a difference" for patients then others who feel similarly will want to join us.

 

The Hurley Group started this process in 2006 by transforming the clinical care provided by a single practice in the heart of Peckham, and in a few short years we have grown into a team of over 250 doctors, nurses and managers providing care across 15 practices, four walk-in centres and 3 A&E Departments.

 

Central to our philosophy is the provision of an exceptional quality of care. We encourage all clinicians to attain the highest standard within their own profession. We closely monitor the performance of each service within the Group to ensure patients receive the best service possible

 

How to register

We are accepting new patients who live in our practice area. This is the area bounded by the Isle of Dogs plus into Limehouse Basin to the West and Virginia Quay to the East.  You can register in person at the Practice or on-line via our web site docklandsmedicalcentre.com. When you register, we will ask you to make an appointment to see either the practice nurse (assistant practitioner/healthcare assistant) for a new patient health check. This will make sure that our records are accurate and all routine checks to promote your health and wellbeing (such as blood pressure/smear tests/mammograms) are up-to-date. This can be at your convenience and does not preclude or delay access to our clinical services.

How to make an appointment

Please call our main switchboard number on 020 7537 1444 to book an appointment. You can also access our automated system on this number. Alternatively go online to our website docklandsmedicalcentre.com  to book an appointment through our electronic booking system. Urgent cases are seen on the day. If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. If you don’t need an appointment within two working days, you also have the option to book up to a minimum four weeks in advance if this is more convenient for you. Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within two working day. You can book up to a minimum two months ahead for clinics – please see the ‘services and clinics’ section.

New patients can register on line, please ensure you answer all relevant questions to ensure speedy action on your request.

Last updated on 28 June 2012.

Information supplied by NHS Tower Hamlets CCG