What do I do in an emergency
If you need urgent medical advice during surgery hours, please phone the surgery on 01923 224424. Please be prepared to give some information to the receptionist. If you need to see a doctor urgently when the surgery is closed please phone the surgery on the above number, and follow the instructions. You will be put through to Herts Urgent Care who provides the ‘out-of-hours’ service on behalf of Herts PCT. They will pass a message to the doctor on duty who may phone you to assess your problem. You might be asked to attend the out-of-hours clinic, or receive a home visit. Alternatively you can phone NHS Direct on 0845 46 47 or visit their website at www.nhsdirect.co.uk. NHS Direct offers free expert health information and advice 24 hours a day. It can advise you whether you need to go to the nearest A&E (accident and emergency) or if there is an alternative such as visiting an NHS walk-in centre. For deaf people and those hard of hearing, a telephone services is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.The nearest NHS walk-in centre is located at Hemel Hempstead Hospital 03000 33 22 33. NHS walk-in centres provide advice and treatment for a range of minor illnesses and injuries. 7 days a week from 8am - 8pm, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.
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