Whitby Group Practice

01947 820888 Spring Vale Medical Ctr. , Whitby, North Yorkshire, YO21 1SD
http://www.whitbygrouppractice.nhs.uk/

3.5 out of 5 stars

Based on 12 ratings for this GP surgery

News:

  • Privacy Notice
  • Newsletter Summer 2019
  • Practice Leaflet

Overview

The Practice operates from a purpose built Medical Centre which opened in 1990. It is centrally located in the town and readily accessible by public transport. There are excellent parking facilities for patients using the centre, including parking for the disabled.

All our services are centralised in Whitby, but there is a purpose built surgery in Robin Hoods Bay, opened in 1993, for the use of the community.

All the partners provide a very full range of medical services, including pregnancy care, child health monitoring, contraceptive services and minor surgery. 

Opening times

Reception times

Monday 08:00 - 12:0012:00 - 18:30
Tuesday 08:00 - 12:0012:00 - 18:30
Wednesday 08:00 - 12:0012:00 - 18:30
Thursday 08:00 - 12:0012:00 - 18:3018:30 - 20:00
Friday 08:00 - 12:0012:00 - 18:30
Saturday Closed
Sunday Closed

Appointments

Monday 08:10 - 11:4014:00 - 17:30
Tuesday 08:10 - 11:4014:00 - 17:30
Wednesday 08:10 - 11:4014:00 - 17:30
Thursday 08:10 - 11:4014:00 - 17:3018:30 - 19:50
Friday 08:10 - 11:4014:00 - 17:30
Saturday Closed
Sunday Closed

Out of hours

If you telephone our usual number - 01947  820888 - our answer phone will give you details of which number to phone to contact an out of hours doctor but it is easier to dial direct:-

  • If you have a life-threatening medical emergency - dial 999
  • The urgent telephone number for out of hours, when we are closed,  on weekdays between 6.30 pm and 8.00 am the following morning and all day on weekends and public holidays please dial  1 1 1  (this is a free call from landlines and mobiles) for urgent medical problems that will not wait until the surgery is open again. 

Last verified on 21/08/2015

Additional information

Doctors

  • Dr David HILSON
  • Dr Rebecca CHANDLER
  • Dr Colette Broadhurst
  • Dr Carolyn FISHER
  • Dr Napa Srinvasulu GOPIKRISHNAN
  • Dr Robert HAZLEDINE
  • Dr Tara HAZLEDINE
  • Dr Paul JOHNSON
  • Dr Terence MCCORMACK
  • Dr Anne Zhao
  • Dr Richard Morgan
  • Dr Amanda Lucy SMART
  • Dr Phil Hughes

To read more about us and to find other staff members please view our staff page.

GPs at this practice

7 male and 6 female GPs

Other branches

This practice is part of a practice group.

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Privacy Notice

Whitby Group Practice Privacy Notice

Associated document

PRIVACY NOTICE.docx (.docx, 56.53 KB)

Last updated on 24 June 2019.

Newsletter Summer 2019

WGP Newsletter Summer 2019

Associated document

Practice Newsletter Spring Summer2019.docx (.docx, 42.88 KB)

Last updated on 10 June 2019.

Practice Leaflet

Practice information leaflet

Associated document

Whitby Group Practice Leaflet.doc (.doc, 102 KB)

Last updated on 02 May 2019.

Childrens Privacy Notice

Childrens Privacy Notice

Associated document

Childrens Privacy Information Leaflet.docx (.docx, 68.51 KB)

Last updated on 12 April 2019.

CQC Statement of Purpose

CQC Statement of Purpose

Associated document

Whitby Group Practice - CQC Statement of Purpose.doc (.doc, 101 KB)

Last updated on 05 December 2018.

Fees and Charges

Whitby Group Practice Fees and Charges

Associated document

Fees and Charges Leaflet.doc (.doc, 176.27 KB)

Last updated on 24 July 2018.

Registration Form 5 Years and Under

To complete if 5 years and under

Associated document

5 Years and Under Registration Form.doc (.doc, 111.5 KB)

Last updated on 22 June 2018.

Registration Form Over 5 Years

To complete if over 5 years old

Associated document

Over 5 Years Registration Application Form.doc (.doc, 134 KB)

Last updated on 22 June 2018.

Data Protection Policy

Whitby Group Practice Data Protection Policy

Associated document

Data Protection Policy.doc (.doc, 97 KB)

Last updated on 29 May 2018.

Whitby Group Practice Publication Scheme

Publication Scheme FOI

Associated document

Publication Scheme FOI.doc (.doc, 451.5 KB)

Last updated on 11 April 2018.

Published GP Earning

Published GP Earnings

Associated document

GP earnings 2016.docx (.docx, 13.28 KB)

Last updated on 11 April 2018.

Complaints Policy

Complaints Policy and Procedure

Associated document

Complaints Procedure England.doc (.doc, 73.5 KB)

Last updated on 11 April 2018.

WHITBY GROUP PRACTICE “BETTER ACCESS”

Better Access For Patients

Evening and Weekend Appointments are now available for Whitby Group Practice Patients

Associated document

Better Access.doc (.doc, 22.5 KB)

Last updated on 15 December 2017.

Dignity & Respect Policy

Practice Policy Dignity & Respect

Associated document

Dignity and Respect Policy.doc (.doc, 51 KB)

Last updated on 04 October 2017.

Practice Vision

Whitby Group Practice Vision

Associated document

WGP Vision.doc (.doc, 14.59 KB)

Last updated on 21 September 2016.

NHS Constitution

Practice NHS Constitution

Associated document

NHS Constitution.doc (.doc, 62 KB)

Last updated on 21 September 2016.

Chaperone Policy

Practice Policy on Chaperones

Associated document

WGP CHAPERONE POLICY.pdf (.pdf, 90.82 KB)

Last updated on 21 September 2016.

Key facts

Registered patients

14018patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

67%Patients recommend this practice. 12 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Great Service & Treatment

Never a lover of contacting a doctors' surgery usually because it takes forever to get them to answer the phone and then a further lifeti...

18 June 2019

Rude counter staff

The dispensary staff are rude and frequently make administrative errors which could put peoples health at risk. When this is pointed out ...

11 April 2019

honestly the worst drs I’ve ever dealt with

The nurses are lovely and friendly some of the receptionists are ok most the drs here have a huge chip on their shoulder and are so egois...

5 April 2019

Awful I wouldn’t even review it one star

I suffer with extreme head pain ... where I have to go hospital when the pain gets too much I feel like I am not being listened to or tak...

2 November 2018

Holiday visit

Had need of an urgent appointment at the doctors surgery due to a phone call from the Lymphoma clinic at Freeman Hospital telling me I ne...

24 September 2018

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 24 June 2019.

Information supplied by NHS Hambleton, Richmondshire And Whitby CCG