Feeling Unwell? Choose the Right Service
'Call NHS 111 when its less urgent than 999'
This is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a day, 7 days a week, 365 days a year. Confidential health advice and information.
You should use it when:
- You need medical help fast but it's not a 999 emergency
- You think you need to go to A&E or need another NHS urgent care service
- You don't know who to call or you don't have a GP to call
- You need health information or reassurance about what to do next
- Your GP surgery is closed and you need advice on a health matter
You can visit any pharmacist when you have a common health problem that does not require being seen by a doctor or nurse.
They can provide advice on common illnesses such as coughs and colds, including the best medicine to treat them.
The nearest pharmacies are:
We are open Monday to Friday between 08:30 and 17:30, except Wednesday when we are open between 08:30 and 20:00.
You should attend your GP surgery for:
- Urgent medical attention (non-life threatening)
- Illness and injury that will not go away
- Ongoing chronic conditions
- Doctors and nurses are available for pre-bookable and urgent on the day appointments
Tel: 01692 582000
Walk In Centre
Open 7am until 9pm, 7 days a week when you cannot get to your GP surgery.
The nearest walk in centre is Norwich Practices Health Centre at Rouen House, Rouen Road, Norwich, NR1 1RB.
Tel: 01603 677500
Minor Injuries Unit (MIU)
The nearest MIU is at Cromer. This service is run by experienced emergency nurse practitioners who can independently see and treat all forms of minor injury.
The MIU can see patients over 1 year's old with:
- Minor head injuries (with no loss of consciousness)
- Simple wounds
- Minor burns
- Soft tissue injury
- Bites and stings
- Simple fractures
- Finger dislocations
The MIU can be located at Cromer and District Hospital, Mill Road, Cromer NR27 0BQ.
Tel: 01603 646200
Accident and Emergency Department
A&E departments and Telephone 999 should only be used in a critical or life-threatening situation. They provide immediate emergency care for people who show symptoms of serious illness or are badly injured such as:
- Heavy blood loss
- A deep wound or stab
- A suspected heart attack or stroke
- Difficulty breathing
- Severe burs
- Severe allergic reaction
- Suspected broken bones
Your nearest A&E department is at:
Norfolk and Norwich University Hospital, Colney Lane, Norwich, NR4 7UY.
Tel: 01603 286286
Last updated on 22 March 2018.
Back to top