Stalham Staithe Surgery

01692582000 Lower Staithe Road, Stalham , Norwich, Norfolk, NR12 9BU


  • Patients who fail to attend their GP appointments ‘cost NHS England £216m’
  • Macmillan Bus
  • Improved Access


Staithe Surgery is a busy, friendly practice at the heart of the community.  We provide the services shown below.

  • Emergency Appointments
  • General Practitioners
  • Nurse Practitioners
  • Phlebotomist and Health Care Assistant
  • Chronic Disease Management Clinics
  • Smoking Cessation
  • Minor Injuries Service
  • ECGs
  • Midwife
  • Physiotherapist
  • Macmillan Nurse
  • Children’s Speech and Language Therapist
  • Dietician
  • Diabetes Nurse Specialist
  • District Nurses
  • IAPT
  • Chaperone Service
  • Flu Vaccination Clinics
  • Late Night Surgery - Wednesday

Opening times

Reception times

Monday 08:30 - 20:00
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:30
Saturday Closed
Sunday Closed


Monday 08:30 - 11:3014:50 - 17:3018:30 - 20:00
Tuesday 08:30 - 11:3014:50 - 17:30
Wednesday 08:30 - 11:3014:50 - 17:30
Thursday 08:30 - 11:3014:50 - 17:30
Friday 08:30 - 11:3014:50 - 17:30
Saturday Closed
Sunday Closed

Out of hours

If you require urgent medical attention when the surgery is closed, please dial 111 (between the hours of 8am-8.30am and 5.30pm-6.30pm dial 01603 481278 for a duty doctor)

In an emergency please call 999 for the ambulance service.

111 - NHS non-emergency number - fast, easy and free. Call 111 and speak to a trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. Available 24 hours a day, 365 days - ensuring the 999 number is kept free for very serious emergency medical cases. 

Last verified on 09/01/2019


  • Dr Anoop Dhesi
  • Dr Ben Harris
  • Dr Satish Singh
  • Dr Rachel Christie
  • Dr Jennie White

To read more about us and to find other staff members please view our staff page.

GPs at this practice

3 male and 2 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Patients who fail to attend their GP appointments ‘cost NHS England £216m’

Did you know that on average, patients at Staithe Surgery fail to turn up to almost 3% of all appointments every month without informing us that they are no longer able to make it?

As these appointments are then lost and as we cannot any longer use them and as patients then ask to be rebooked in for the same issue, this results in longer waiting times for those who really do need to see one of our clinicians.

A recent interesting BBC article was published on 2nd January 2019 that amplfies this problem across NHS England.

That saying, we have on average over 4,500 appointments every month at Staithe Surgery across all clinicians. Although the 130 failures to attend are an unacceptable burden to other patients, Staithe Surgery and the wider NHS, thank you to the rest of you who arrive in good time to your appointment,


Associated document

DNA Oct - Dec 18 (.pdf, 214.06 KB)

Last updated on 09 January 2019.

Macmillan Bus

Macmillan Cancer

Staithe Surgery is hosting 'Douggie' the Macmillan Bus on Friday 25th January 2019 between 1000 - 1500 to raise awareness of the invaluable work that Macmillan Cancer provide.

The Macmillan bus will be parked within Staithe Surgery car park and the team will be available to answer any questions about cancer.

Additionally and to raise money for Macmillan charities, our Patient Participation Group (PPG) will be providing coffee and cake within the waiting area of the surgery. Please come along and show your support.

Associated document

Macmillan Bus at Staithe (.pdf, 195.66 KB)

Last updated on 28 December 2018.

Improved Access

Staithe Surgery are working with other north Norfolk GP Surgeries and also with North Norfolk Primary Care.

Urgent (same day) and routine (booked in advance) appointments with a GP, Nurse Practitioner or Nurse are offered to patients registered witha GP practice in North Norfolk.

Currently this type of appointment is available at Primary Care Hub sites at (Birchwood Surgery in North Walsham, Cromer Medical Practice and Fakenham Medical Practice.

Any patient can make an appointment, please contact our reception team on 01692 582000.

The opening hours for these hubs are 6.30pm - 8pm weekdays and 9am - 12pm at weekends.

Please note, this is not a walk-in or emergency service, appointments must be booked via telephone prior to arrival.

Throughout the winter period, additional appointments will be added to our clinics at Staithe Surgery to ensure that our patients continue to have great access to a healthcare professional when needed.

Last updated on 21 December 2018.

Christmas and New Year Openings

Please can we advise that we will not be open on Tuesday 25th and Wednesday 26th December 2018 for the Christmas holiday period. Additionally, we will be closed on Tuesday 1st January 2019. The surgery will be open at all other times as usual.

Can we remind all of our patients to ensure that they have sufficient supplies of medication to cover the holidays. Please see link to the Pharmacies that are open throughout Norfolk and Suffolk over the festive period.

The Partners and Staff at Staithe Surgery would like to wish you all a merry and healthy Christmas and New Year

Last updated on 18 December 2018.

Flu Vaccine 2018-19

It's still not too late to have yourflu jab. Find out why you should have it here:

Have we invited you for a flu jab, but you aren't sure whether you should have it? See below link where Abraham The Pharmacist can tell you more.

Do you know why we aim to vaccinate so many people in order to stop flu, its not just to protect the individual. If we've invited you, please come in and be vaccinated to help protect everyone.

Dis you know that you can't catch flu from a vaccine, see below video clip explaining this more.

We still have enough vaccines for all that need it, give us a call and we will book you in.

Call a member of the Reception team on 01692 582000.

Last updated on 04 December 2018.

More Flu Clinics Released

Flu Bug

We are pleased to advise that more flu clinics have been released today, 20th September 2018 for our eligible patients.

Eligibility for a free flu NHS flu jab includes those aged 65 years and over, patients who are currently pregnant, those with long-term conditions such as diabetes, respiratory, heart, liver and kidney conditions, or reduced immunity.

Other patients are also eligible, please seek further guidance at

See attached flyer for details of our clinics.

Please call the practice on 01692 582000 to confirm your place. We will offer you a 30-minute window to attend.


Associated document

New Flu Dates (.pdf, 292.26 KB)

Last updated on 20 September 2018.

Flu Week 2018

Flu 2018

Our patients advised us that they much preferred the pre-bookable flu clinics that we ran last year as the process was very slick and patients did not need to wait long for their vaccination. As such, we will run a similar service again this year between Monday 17th and Friday 21st September 2018.

Please note that due to the very low numbers that attended on the Saturday morning clinic last year, we do no plan to hold a weekend service this year, although we will have an evening clinic on Wednesday as it is appreciated that it is not always easy to get time off work.

A FREE NHS flu vaccine is given to eligible patients including those aged 65 years and over, patients who are currently pregnant, ant those with long-term conditions such as diabetes, respriratory, heart, liver and kidney, or those who have a reduced immunity. Further guidance on flu and eligibillity can be found at:

We are now taking bookings, please call the surgery on 01692 582000 to confirm your place and we will offer you a 30-minute window to attend. It is requested that due to the increased numbers of patients at the practice and to assist with the smooth running of these clinics please keep to your allotted time slot.

If you cannot make this week, please do not worry as you will still be able to book your vaccine later in the flu season, simply call to book. Please note, where possible we do encourage all to attend this week as we get more staff in to assist with the demand.

Our Flu Clinics

These will be held between Monday 17th and Friday 21st September 2018 between 0900 - 1630. An evening clinic has been established for Wednesday 19th September between 1800 - 1930.

Please contact the surgery to book your flu vaccine.


Last updated on 22 August 2018.

Accessing emergency services… 999 or 111?

NHS 111

NHS North Norfolk Clinical Commissioning Group (CCG) have recently launched a summer campaign to raise awareness of where to get the most appropriate health advice and treatment locally.

The aim of the campaign is to reduce pressure on GPs and A&E departments, which in the summer season is significantly increased due to approximately 20 million holiday visitors to the area. Part of the campaign will be to promote the use of NHS 111 service through a short video featuring the comedian Dom Joly. You can view and share this video as per the below link. Please use the hashtag #GuidetolocalNHS.



Last updated on 06 August 2018.


Forgotten Something?

Patients sometimes advise us that it is difficult to get an appointment. However, should you require an appointment for an urgent problem we will always offer a 'sit and wait' appointment which occur at the end of each morning and afternoon sessions.

Appointments can be booked in advance, but these pre-bookable appointments get booked up first so there will be a longer wait to see a clinician and if you want to see a specific GP or Nurse Practitioner, then this can be an even longer wait. Furthermore, getting an appointment prior to, or soon after any public holiday can result in a longer wait. We acknowledge this and as such recently added additional GP appointments to manage the long 4-day Easter weekend.

Patients can also help both surgery and each other by ensuring that they always attend their booked appointment. Patients who fail to attend do create an additional pressure on demand and lengthen delays. On average we have 3 patients who fail to turn up to their appointment each day which is over 17 hours of wasted clinical time every month that could have been offered elsewhere.

Our promise to you is that we will do all we can with our resources, but it is kindly requested that our patients make every effort to help Staithe Surgery and the wider community by attending their booked appointment.

Thank you in advance for your assistance.

Mat Phillips

Practice Manager

Last updated on 17 April 2018.

Easter 2018 Opening Hours

The practice will be closed for four days over this weekend including Good Friday and Easter Monday.

Should you need a Pharmacist, please see attached document that lists all Chemists that are open throughout Norfolk.

We are open as usual as from Tuesday.


Associated document

Norfolk Chemists - Easter 2018 (.pdf, 236.33 KB)

Last updated on 03 April 2018.

Additional Winter Pressure Appointments

Between 26th March and 6th April 2018, NHS England have requested that practices provide some additional on the day appointments to assist with any extra requirement over the Easter holidays.

Currently the reception team are offering these in addition to our normal appointments. To assist us with these demands, please can we remind our patients to cancel any appointment that is no longer needed so that someone else that needs it can use it. 

Last updated on 03 April 2018.

Feeling Unwell? Choose the Right Service

Feeling Unwell?

Telephone 111

'Call NHS 111 when its less urgent than 999'

This is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a day, 7 days a week, 365 days a year. Confidential health advice and information.

You should use it when:

  • You need medical help fast but it's not a 999 emergency
  • You think you need to go to A&E or need another NHS urgent care service
  • You don't know who to call or you don't have a GP to call
  • You need health information or reassurance about what to do next
  • Your GP surgery is closed and you need advice on a health matter


You can visit any pharmacist when you have a common health problem that does not require being seen by a doctor or nurse.

They can provide advice on common illnesses such as coughs and colds, including the best medicine to treat them.

The nearest pharmacies are:

Staithe Surgery

We are open Monday to Friday between 08:30 and 17:30, except Wednesday when we are open between 08:30 and 20:00.

You should attend your GP surgery for:

  • Urgent medical attention (non-life threatening)
  • Illness and injury that will not go away
  • Ongoing chronic conditions
  • Doctors and nurses are available for pre-bookable and urgent on the day appointments

Tel: 01692 582000

Walk In Centre

Open 7am until 9pm, 7 days a week when you cannot get to your GP surgery.

The nearest walk in centre is Norwich Practices Health Centre at Rouen House, Rouen Road, Norwich, NR1 1RB.

Tel: 01603 677500,uk

Minor Injuries Unit (MIU)

The nearest MIU is at Cromer. This service is run by experienced emergency nurse practitioners who can independently see and treat all forms of minor injury.

The MIU can see patients over 1 year's old with:

  • Minor head injuries (with no loss of consciousness)
  • Simple wounds
  • Minor burns
  • Soft tissue injury
  • Bites and stings
  • Simple fractures
  • Finger dislocations

The MIU can be located at Cromer and District Hospital, Mill Road, Cromer NR27 0BQ.

Tel: 01603 646200

Accident and Emergency Department

A&E departments and Telephone 999 should only be used in a critical or life-threatening situation. They provide immediate emergency care for people who show symptoms of serious illness or are badly injured such as:

  • Unconsciousness
  • Heavy blood loss
  • A deep wound or stab
  • A suspected heart attack or stroke
  • Difficulty breathing
  • Severe burs
  • Severe allergic reaction
  • Suspected broken bones

Your nearest A&E department is at:

Norfolk and Norwich University Hospital, Colney Lane, Norwich, NR4 7UY.

Tel: 01603 286286

Last updated on 22 March 2018.

Healthwatch Norfolk - Improved Access to GP Services Event


This event is for patients in the North Norfolk area to attend to share their views on how extended access could best meet their needs. This will take the form of a table top discussion for the public.

The event will be held on Wednesday 18th April 2018 between 9.30am - 12.00pm at The ACT Centre, St Michael's Avenue, Aylsham, NR11 6YA.

Further information can be found at:

Should you wish to attend, to book your place at the free event, please click on the following link:

or call (Freephone) 0808 168 9669

Associated document

Healthwatch Norfolk Event (.pdf, 166.96 KB)

Last updated on 22 March 2018.

New Website (Update 20 Mar 18)

I am pleased to advise that we have a new website which is hoped will be much easier to navigate and much more mobile working friendly. The site will continue to be accessed via:

Please note that access via some Internet Service Providers (ISPs) are causing difficulties as they are still following links to the old website such as 'home' and 'Repeat Prescriptions'.

Therefore it is suggested that if you are having difficulties, access the website via 'Google' as they have updated their links to the above.

If you still cannot get access, but you urgently need to organise an appointment or medication, then please contact the Reception on 01692 582000.

Kind regards,

Mat Phillips

Practice Manager

Last updated on 20 March 2018.

Thursday 1st March 2018


As detailed below, we have decided that we need to ensure that our staff get home safely tonight. Therefore we will be closing our doors at 4.45pm this afternoon.

Should you need assistance when we are closed, please contact 999 in an emergency or 111 if it is not life threatening.

We apologise if this causes problems.



Due to the continued adverse weather conditions, many of our staff have been unable to get in to work today.

Although we are mostly running a normal service, we have needed to cancel the phlebotomy service. All other clinics and dispensary are still running.

Should you be unable to attend your appointment due to the poor weather, please can we request that you contact us as soon as possible to cancel as this appointment may be able to be used for another patient.

We will monitor the weather and should we feel that we need to close early to allow our staff to get home safely, we will of course post a further message on this site, our website and Facebook.

Once again we thank you for your patience and apologies should this cause any inconvenience.

Many thanks.

Last updated on 01 March 2018.

North Norfolk Extended Access Survey for GP services

Can you help?

Healthwatch Norfolk is the independent consumer champion for anyone in Norfolk who uses health and social care services. For more information visit:

Healthwatch Norfolk would like to find out more about what would improve your access to GP services in North Norfolk outside of local practice hours (8.00am - 6.00pm).

Healthwatch Norfolk has been asked by North Norfolk Primary Care to conduct a survey as there is currently a national debate about extending working hours for GP services. This survey is an opportunity for you to have your say in the future of your local GP services. All responses to this survey will be anonymous. Healthwatch Norfolk will publish your feedback alongside that from other local residents in a written report.

To have your say, please complete this short survey by clicking this link:

The closing date for this survey will be Friday 2nd March.

If you have any questions or would like a paper copy of the survey, please contact Steph Tuvey, Healthwatch Norfolk Assistant Project Manager, as follows:

Freephone 0800 168 9669 or

Last updated on 15 February 2018.

Flu Update (Jan 2018)

Man Sneezing

25 Jan 18

We have now received more flu vaccines at the surgery. Should you be eligiable and wish to receive a free flu vaccine please contact Reception on 01692 582000.


NHS England have advised that influenza is now circulating within the community and that laboratory confirmed cases are now rising.

Last updated on 25 January 2018.

Enhanced Summary Care Record


The Summary Care Record (SCR) is an electronic record of important patient information created from GP medical records. It can be seen and used by authorised staff in other areas of the health and care system involved in your direct care. Your SCR is a short summary of your GP medical records (medication, allergy and adverse reaction information). This means they can give you better care if you need health care away from your usual doctor's surgery, such as in an emergency when on holiday, or when your surgery is closed or if visiting a pharmacy.

You can also choose to have additional helpful information added to your SCR, creating an "Enhanced Summary Care Record". It can include the following:


  • Your long term health conditions such as asthma, diabetes, heart problems or rare medical conditions.
  • Your relevant medical history such as clinical procedures that you have had, why you need a particular medicine, the care you are currently receiving and clinical advice to support your future care.
  • Your healthcare needs and personal preferences - You may have particular communication needs, a long term condition that needs to be managed in a particular way, or you may have made legal decisions or have preferences about your care that you would like to be known.
  • Immunisations - details of previous vaccinations, such as tetanus and routine childhood jabs.
  • Please note: specific sensitive information such as any fertility treatments, sexually transmitted infections, pregnancy terminations or gender reassignment will not be included, unless you specifically ask for any of these items to be included.

How will additional information help me?

Essential details about your healthcare can be very difficult to remember, particularly if you are unwell. Having additional information in your SCR means that when you need healthcare, you will be helped to recall this vital information. This can further increase the quality of your care and empower you if you need some help to communicate your complex care needs.

Please speak to reception should you wish to consent / activate your Enhanced Summary Care Record.


Associated document

eSCR Consent Form (.pdf, 180.88 KB)

Last updated on 07 December 2017.

Patient Engagement Survey for Improved Access

NHS Clinical Commissioning Groups (CCGs) in Norfolk and Waveney wish to engage with local patients to understand their views on how additional appointments at local GP surgeries should develop over the coming years.

As part of this national initiative, CCGs want to look at how they can improve access to healthcare by offering routine appointments outside of normal surgery hours and the local need for routine appointments at weekends.

This survey is open until 15th December, please follow this link to complete:

Last updated on 23 November 2017.

Flu Season 2017 (Update)


We have had our flu week in September, but if you have missed this please do not worry as we are still booking patients in with our nursing team.

Also, we are currently contacting parents and guardians of children who are aged 2-3 on 31 Aug 2017 for them to attend the surgery for the nasal spray vaccine. If you have not heard from the practice as yet, but would like to book your child in, please call reception on 01692 582000.

Other groups eligible for a free flu jab are:

  • all patients ager 65 and over (or those becoming 65 before 31 March 2018)
  • chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease at stage three, four or five
  • chronic liver disease
  • chronic neurological disease, such as Parkinson’s disease, stroke, TIA, motor neurone disease, or learning disability
  • diabetes
  • splenic dysfunction
  • a weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment), coeliac or sickle cell anaemia
  • morbidly obese (BMI of 40)
  • all pregnant women (including those women who become pregnant during the flu season)
  • people living in long-stay residential care homes or other long-stay care facilities where rapid spread is likely (this does not include University halls of residence)
  • Household contacts of immunocompromised patients, specifically individuals who expect to share living accomodation on most days over the winter
  • Carers

For the purposes of the flu jab, a carer means a person who is in receipt of a carer’s allowance, or a person who is the main carer for an elderly or disabled person whose welfare may be at risk if the carer falls ill.

If you are in one of the above eligibile categories, then please phone 01692 582000 to book an appointment.


Associated document

Flu 2017 (.jpg, 44.46 KB)

Last updated on 18 October 2017.

Evening Clinics

Please can we advise that from the New Year our evening clinic will be moving from a Wednesday to a Monday to enable a greater availability of appointments on our busiest day.

Last updated on 18 December 2018.

Bank Holiday - Monday 27th August 2018

Please be advised that the surgery will be closed on Monday 27th August 2018 due to the bank holiday. The normal out of hours facilities can still be accessed by dialling NHS 111. If you need a pharmacy, please see below link to those that are open throughout the area:

Staithe Surgery will reopen as usual on Tuesday 28th August 2018


Last updated on 22 August 2018.

What happens when you are referred by your GP to see a Specialist?


There are many questions relating to what happens next following a GP referral.

Please see attached leaflet that gives guidance to the regular questions that we are often asked such as:

  • Why have I been referred?
  • How will I hear about where and when the appointment is?
  • What happens if I need a test or procedure?
  • What happens if I need new medicines?
  • Who supplies a fit note if I am unable to work?
  • What if I need a follow up appointment?
  • What do I do if I have any questions?

There is also a checklist on this leaflet that you can take with you to your specialist appointment. This will assist with making sure you have all you need.


Associated document

Answered Questions (.pdf, 596.11 KB)

Last updated on 18 October 2017.

Repeat Prescription Management Service


To encourage "Managed Repeats", we will soon remove the answer phone service on 1st November 2016.

Managed Repeats or Repeat prescription management services are offered to patients as a means of improving convenience and reducing confusion for patients when ordering their repeat prescriptions from practices.

Amongst other things, they are intended to ensure that patients do not run out of medication that may result in an unplanned hospital admission/visit to hospital A&E department seeking medication, or worse, put themselves at risk of the clinical adverse consequences of not taking medication as required.

Ideally we want to manage this ordering service on our patients behalf, if this is not acceptable to you, the only other way for you to place a repeat order your medication will be to either attend the practice or online via email or SytemOnline.

Registering for SystmOnline

To register for SystmOnline you will need to bring along some photo ID.

Once registered, please select the following link which will take you to your login page:

Last updated on 10 January 2017.

Dispensary Services

As of 1st November 2016 please note will no longer accept repeat prescription requests over the telephone. Repeat prescriptions will still be able to be obtained by the following:

SystmOnline - One of the most popular choices with our patients, as they are able to make appointments through this system, which connects directly into the clinical computer system, so will be up to date information. To access this option you will need a username and password which can be obtained by talking to our reception team. Please bring photographic ID with you.

By hand - You can tick what you will require for the coming month and put the request in the box inside the foyer—or through the letterbox if the surgery is closed.

E mail -

As of 1st October 2016 the Dispensary team will require 3 full working days (72 hours) to process requests for a prescription and please request repeat prescriptions well in advance of public holidays

Would you like us to manage your repeat medications for you?

We can offer you a service, whereby when you pick up your prescription, you can tell us what you want for the following month and we will give you a date to pick it up, rather than you needing to remember to reorder.

If you would like to use this system please let us know.

Last updated on 10 January 2017.

Accessible Information Standard

Accessible Information Standard

The Accessible Information Standard is a new ‘information standard’ for implementation by all organisations that provide NHS or adult social care.  The Standard aims to ensure that people who have a disability or sensory loss receive information that they can access and understand, for example in large print, braille or via email, and professional communication support if they need it, for example from a British Sign Language interpreter.   The Standard requires organisations that provide NHS or adult social care to:

  1. Ask people if they have any information or communication needs, and find out how to meet their needs.
  2. Record those needs clearly and in a set way.
  3. Highlight or flag the person’s file or notes so it is clear that they have information or communication needs and how to meet those needs.
  4. Share people’s information and communication needs with other providers of NHS and adult social care, when they have consent or permission to do so.
  5. Take steps to ensure that people receive information which they can access and understand, and receive communication support if they need it.

Although not exhaustive, the standard is likely to apply to people who are blind and/or deaf, those who have some hearing or visual loss, and people with learning disabilities.

Successful implementation of the Standard aims to lead to improved outcomes and experiences, and the provision of safer and more personalised care and services to those individuals who come within the Standard’s scope.

At practice level we will be making sure that we amend our commonly used forms to ask patients if they have any special communication needs. We will then record any on the patient’s medical record so that anyone seeing the patient is aware that the patient may need assistance with communication.  We will make sure that all our forms are available in larger print for patients.



Associated document

Accessible Information Poster (.pdf, 356.71 KB)

Last updated on 10 January 2017.

Flu Vaccine 2018-19

It's not too late to have your flu jab. Find out why you should have it here:

Have we invited you for a flu jab, but you aren't sure whether you should have it? See below link where Abraham The Pharmacist can tell you more.

Do you know why we aim to vaccinate so many people in order to stop flu, it's not just to protect the individual. If we have invited you, please come and be vaccinated to help protect everyone.

Did you know that you can't catch flu from a flu vaccine, see below video clip explaining this more.

We still have lots of vaccines and spaces available for the next flu clinics on Thursdays 8th and 15th November. If you cannot make either of these days, please don't worry, give us a call and we will book you in on another day.

Call a member of the Reception team on 01692 582000. 

Last updated on 31 October 2018.

Friday 2nd March 2018


Due to a slightly impoving situation, more staff have been able to get into work today, so we are running a better service. We still have had sone that have not been able to get through the snow so please bear with us should there be over running clinics. We will do our very best to ensure that our patients are not inconvenienced.

As before, should you be unable to attend your appointment due to the poor weather, please can we request that you contact us on 01692 582000 as soon as possible as this appointment may be used for another patient.

We will continue to monitor the weather to ensure that safety for all is being maintained. Thank you for your patience.

Last updated on 02 March 2018.

Shingles Vaccination


If you are eligible to receive the shingles vaccination and have not yet had it, please contact the surgery on 01692 582000 to book an appointment.

For further information about shingles and the vaccine, please follow the below link:

Last updated on 25 January 2018.

NEW: More GP Appointments Released

Throughout January, Staithe Surgery are working with NHS England to offer extra GP appointments. This is because we know that there are times you want to be able to see a GP at short notice. We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy, but don't need emergency treatment.

The extra appointments are bookable on the day by ringing reception on the usual number, 01692 582000.

If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it

Last updated on 21 December 2017.

School Readiness Health Check

Soon this practice will be offering a School Readiness Health Check for children as part of the Norfolk Healthy Child Programme for children registered at this Surgery.

Therefore, soon if you have a child aged between 3-4 you will receive a letter inviting your child to attend this Health Check as part of your appointment for Pre-School Booster immunisation.

The purpose of the School Readiness Health Check to identify any health or social needs that your child may have an enable us to address these to support their development before they go to school.

Further information can be found at:

Last updated on 12 September 2016.

Key facts

Registered patients


Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

94%Patients recommend this practice. 203 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 09 January 2019.

Information supplied by NHS North Norfolk CCG