North Park Health Centre

0151 922 3841 290 Knowsley Road , Bootle, Merseyside, L20 5DQ

3.5 out of 5 stars

Based on 28 ratings for this GP surgery


  • Ordering your repeat Prescriptions
  • Patient on-line access
  • Award winning practice


North Park Health Centre logo

We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to long-term illnesses.

Feel free to explore this page and our official website and find out how you and your family can benefit from our personal and professional approach to healthcare provision.


Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Out of hours

When the surgery is closed, Out of Hours can be contacted by calling 111.

Last verified on 08/11/2016


  • Dr. Navaid Alam
  • Dr. Catherine Locke
  • Dr. Laura Shaw
  • Dr. Hammad Khan
  • Dr. Joanne Cross
  • Dr. Iuliana Chiru

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 4 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Ordering your repeat Prescriptions

North Park Health Centre along with some of surgeries in the area are taking part in a repeat prescribing pilot scheme.  This will mean that patients will have to order their own prescriptions each month instead of the Chemist.  please click this link for further information.

We are encouraging people to start ordering their prescriptions on line.  pick up an application form the practice or download it from here.  You will be required to bring ID with you when you apply for online access.  Passport, driving license, utility bill will be accepted.

Associated document

Online registration form (.docx, 42.96 KB)

Last updated on 10 August 2016.

Patient on-line access


You can now order your prescriptions on-line, Make your appointments on-line and view a summary of your medical record on-line. All you have to do is register. You will also have to bring proof of identity before the practice can activate your account. This is for confidentiality and security reasons.. pop along to the surgery to pick up a registration form or download it from this site and bring it to the surgery with your proof of ID.If you need help registering please ask one of our receptionist who are happy to assist.

Associated document

PatientOnline_registration_form.docx (.docx, 44.21 KB)

Last updated on 18 January 2016.

Award winning practice

A selection of the Practice Team

North Park Health Centre was awarded a very special accolade "Best Practice team" as voted for by The RoyalCollege of General Practitioner. We won the award along with 3 other practices in Merseyside. The nominations had to include evidence of outstanding achievements in primarycare, innovative projects, staff who have gone above and beyond the call of duty. All of these qualities are present at North Park, all staff are committed to providing patients with the best care possible. Tracy Kirk Respiratory Consultant has been running respiratory clinics at North Park to improve the health of patients who suffer from asthma or COPD. Tracy said "Working at North Park has restored my faith in general practice. No request is too much for the staff, they are always willing to help ""

Last updated on 16 October 2015.

Pneumococcal Vaccination

Have you had your Pneumococcal vaccination?

If the answer is no or you are not sure, please speak to reception about booking yourself in for a Pneumococcal vaccination.

This will vaccinate you against 23 of the most common strains on Pneumonia.


Last updated on 11 January 2016.

Practice Leaflet

For further information on the practice please download a copy of the practice leaflet.

Associated document

Practice Leaflet NPHC.docx (.docx, 2.29 MB)

Last updated on 11 January 2016.

Contraception Clinics Coils and Implants

Starting in August 2015 Dr Naylor will be available for Fitting, monitoring and removal of Coils and Contraceptive implants.  This will be done on a Thursday morning by appointment only.  Please contact the surgery for more details.

Last updated on 10 September 2015.

Patient participation Group

We are looking to set up a patient participation Group to help improve the service provided by North Park Health Centre.  We are looking for Patients to volunteer to become a part of this.  You will be expected to attend meeting and discuss the services and feedback we recieve at North park with a view to improving the services.  If you would like to volunteer or would like to know a little bit more please contact Jane Elliott practice manager on 0151 922 3841. 

Last updated on 11 January 2016.

Text Messaging Service

North Park Health Centre is starting text messaging service for patient appointment reminders and health information.  It is FREE to receive appointment reminders and replies are charged at operator rate.

Please DO NOT USE text facility for anything other than replying to a received message as this cannot be looked at or dealt with. You cannot book appointments or order your prescriptions via text message.


Please let Reception Know your current mobile number to receive appointment reminders

Last updated on 10 September 2015.

Automated Arrivals

The practice will be installing an Automated Arrivals screen on Wednesday 3 June 2015.  When you have an appointment at the practice you should make your way to the Arrivals screen and follow the online instructions.  A member of staff will be on hand if you have any problems.  This means that if you are only here for an appointment you will not have to join a queue at reception.  This should leave reception free for genuine queries or picking up prescriptions.  Always arrive yourself for your appointment before you queue for any queries or prescriptions at reception desk 

Last updated on 10 September 2015.


The Practice had a new telephone system installed on Wednesday 29th April 2015.  For further information please see the FAQ page on this website.

Last updated on 24 January 2016.

Electronic Prescription Service (EPS)

North Park will be going live with EPS on 23rd February 2016.  This means that some prescriptions will transfer direct to your chemist electronically without having to pick up your paper copy.  You will have to order your prescription in the same way as you do now either via your chemist or in writing to the practice. 

In order for your prescription to be sent electronically once approved by your doctor, you must NOMINATE a pharmacy where you want the prescription to be sent.   This is done at the chemist and not at the surgery.  Simply call in to your favourite pharmacy and ask them for more details.

Last updated on 14 February 2016.

Chaperone Policy

There are occasions when patients need to be examined by a clinician which may involve intimate examinations. A chaperone provides a safeguard for patients during such an examination or consultation and protects against verbal, physical, sexual or other abuse for both patient and clinician. A clinician has the right to request a chaperone if they feel it necessary.


 North Park is committed to putting patients at ease wherever possible. If you wish a chaperone to be present during an examination please do not hesitate to ask a clinician or one of our receptionists. 


Trust is important in the relationship between clinician and patient and we would at all times, wish you to feel able to ask for a chaperone. It is the policy of North Park to respect the privacy, dignity, cultural and religious beliefs of our patients


Last updated on 11 January 2016.

Key facts

Registered patients


Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

93%Patients recommend this practice. 103 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Lucky to be seen

Despite NHS choices stating otherwise, you cannot book an appointment in advance. This surgery operates on same day appointments only, th...

1 February 2019

Shining star

Only practice to treat patients with respect and provide appointments quickly. Had an issue and had someone resolve it quickly.

13 November 2018

Only Practice where you can get appointment

I have had a really good experience of North Park. Having moved around, and especially local Practcies, who dont let you register anymore...

6 November 2018

Patient care is paramount to this surgery

Such caring service from both admin staff and doctors. I not only have had an appointment on the same day of request - but have been ran...

16 October 2018

Not enough Doctors and no appointments

Every time I ring for an appointment there are none, there is a shortage of doctors, we are advised to got to the walk in centre. they ar...

1 October 2018

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 02 May 2018.

Information supplied by NHS South Sefton CCG