St Neots Health Centre

01480219317 24 Moore's Walk , St Neots, Cambridgeshire, PE19 1AG
http://www.mhstneots.co.uk

Appointment reminders
Patient Participation Group
Radio 4

Overview

Our doors are open from 08:00 until 20:00 Monday to Friday . At the weekend the surgery is open 09:00-16:00 When the surgery is closed please call the surgery number where your call will automatically be transferred to UCC or altenatively call 111. The surgery is open 363 days per year

Un-registered walk-in patients can be seen by a clinician between 08:00-09:00 and 18:00-20:00 Monday to Friday as well as 09:00-16:00 on Saturdays and Sundays. Please be advised that we do have limited capacity during these walk in sessions.

Please note - all walk-in appointments are for the purpose of emergency medical needs only and should not be used in place of a routine appointment for on-going medical conditions

When the surgery is closed patients are advised to call 111 for medical advice

Denise Russell - Practice Manager

Lindsay Speirs - Assistant Practice Manager

Opening times

Reception times

Reception opening times for this service
	Session 1	Session 2	Session 3
Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	09:00 - 16:00
Sunday	09:00 - 16:00

Appointments

Surgery opening times for this service
	Session 1	Session 2	Session 3
Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	09:00 - 16:00
Sunday	09:00 - 16:00

Last verified on 18/04/2016

Doctors

Dr Janet Butlin

To read more about us and to find other staff members please view our staff page.

GPs at this practice

0 male and 1 female GP

Online facilities

Online appointment booking
Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Services

Latest news

Appointment reminders

We are now able to offer appointment reminders by text message. Please contact the reception desk to up to date your contact details and consent to take advantage of this service; the more reminders we can send the fewer appointments will hopefully be missed. The average DNA rate per month is between 65-110 appointments which is a lot of wasted time for clinicans and also means extra waiting time for patients requiring appointments.

Last updated on 18 April 2016.

Patient Participation Group

The practice is always looking for the views of our patients regarding the services we provide. If you are interested in becoming a member of the practice patient participation group please contact the surgery for more details.

Last updated on 17 March 2015.

Radio 4

The surgery was recently mentioned on radio 4 with regards to GP surgeries and extended opening hours.

To listen to the item go to 48:50 on this page:

www.bbc.co.uk/programmes/b04jmcrf

Last updated on 04 November 2014.

Mission Statement

We aim for the equitable provision of high quality accessible health care to meet the needs of our patients in a responsive, supportive, courteous and cost-effective manner by well trained and highly skilled medical and non medical staff.

We aim to promote best practice and nurture a culture which is innovative, forward looking and adaptable.

Last updated on 24 September 2014.

On-line Access

St Neots Health Centre is planning to offer by 31 March 2015 an on-line facility for patients to view areas of their medical records such as a summary of information relating to medications, allergies and adverse reactions. There will also be a facility to download or print the information

If patients require access to other areas of their records they will need to speak with a GP.

Please contact the practice to arrange this.

Last updated on 18 September 2014.

Non Registered Walk-in Patients

The times for non registered walk-in patients to be seen by a clinician has changed to - 08:00-09:00 & 18:00-19:45 Mon-Fri, 09:00-16:00 Sat Sun.

Patients wanting to be seen outside these times are advised to contact their own GP

Last updated on 10 June 2014.

CCG Website

www.cambridgeshireandpeterboroughccg.nhs.uk

Last updated on 30 July 2013.

On-line Queries

If you have a query you can submit this via our surgery email address:

capccg.stneotshc@nhs.net

Last updated on 23 July 2013.

Online Prescription/Appointment Requests

You can order your repeat medication online. To obtain log-in details please ask at reception for an application form.

Last updated on 23 July 2013.

Virtual Patient Reference Group

We have set up a new patient group and the aim is to ask patients who join for their ideas, suggestions and to get feedback on areas that are of particular interest or priority for them. We will share the results of patient surveys with group members and ask for their support in making improvements and changes in the way we work or the services we offer. If we are planning any changes to the surgery, we will ask the patient group members for their opinions. To join, simply express your interest to reception along with your contact details and you will be contacted by a member of staff who will give you further details. Many thanks.

Last updated on 23 July 2013.