Holdenhurst Road Practice

01202587111 199 Holdenhurst Road , Bournemouth, Dorset, BH8 8DE
Website address not added

2 out of 5 stars

Based on 19 ratings for this GP surgery

News:

  • Practice Leaflet
  • Practice Leaflet
  • Leaving Feedback

Overview

Practice Manager

Dear Patients and prospective patients

I have worked for the Holdenhurst Road Surgery for many years and have a great deal of experience in both commissioning and provision of Primary care services.  Continual improvement is really important to me and quality customer service and a good patient experience are high on my agenda.

We welcome the information that is available to you through this website.  We encourage your feeback and take all views and comments seriously.  We try to do our very best to address any issues you raise and we celebrate all the positive comments that you make. We know we cannot please everyone all of the time but that will never stop us striving for continual improvement!! 

You will always be made very welcome here at the Holdenhurst Surgery and we hope the information provided in these pages will assist you.  However, if you need any further information, please do not hesitate to contact us directly. 

We look forward to seeing you

Debbie Morris [Practice Business Manager] 

Opening times

Reception times

Monday 08:00 - 12:0012:00 - 18:30
Tuesday 08:00 - 12:0012:00 - 18:3018:30 - 20:15
Wednesday 08:00 - 12:0012:00 - 18:3018:30 - 20:15
Thursday 08:00 - 12:0012:00 - 18:30
Friday 08:00 - 12:0012:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 08:00 - 13:0014:00 - 18:00
Tuesday 08:00 - 13:0014:00 - 18:0018:00 - 20:15
Wednesday 08:00 - 13:0014:00 - 18:0018:00 - 20:15
Thursday 08:00 - 13:0014:00 - 18:00
Friday 08:00 - 13:0014:00 - 18:00
Saturday Closed
Sunday Closed

Last verified on 09/08/2016

Additional information

The surgery offers late evening appointments on ALTERNATE nights - in week one it is the Tuesday and in Week 2 it is on a Wednesday. These late appointmetns are design to enable us to offer appointments to patients who cannot ordinarily access the surgery during the 'normal' opening times. Please help us by trying therefore to only request them if you cannot get to the surgery during the normal day. Thank you

Doctors

  • Dr William Shakespeare
  • Dr Catriona Thomson
  • Dr Heidi Yeoman
  • Dr Rayhaneh Zahedi

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 3 female GPs

Online facilities

  • Online appointment booking: Data not available Online appointment booking
  • Order or view repeat prescriptions online: Data not available Order or view repeat prescriptions online

This GP does not currently offer online services. Find out more about accessing online services.

Data source: NHS Digital

Latest news

Practice Leaflet

Practice Leaflet.jpg

We hope to have given you most of the information you need in the various sections of this website. However, if you do want more information or some general advice on minor ailments, a full copy of our Practice leaflet can be found in this section under 'uploads'

Last updated on 16 November 2010.

Practice Leaflet

Our leaflet has a wealth of information to help you

Associated document

Patient Leaflet FEB 2016.pdf (.pdf, 1.2 MB)

Last updated on 20 September 2012.

Leaving Feedback

If you have any feedback about the surgery we would encourage you to do this via our Website - http://www.holdenhurstsurgery.co.uk/contact1.aspx

This is because we are able to monitor and manage your comments more effectively this way and any issues you may have can be addressed quickly and efficiently. 

Thank you

 

Last updated on 13 November 2012.

Practice Phone Number

phone

Having reached the end of our current contract and following extensive consultation with our patients, we are delighted to advise that from 1st October 2012, the telephone number changes to 01202 587111

Last updated on 20 September 2012.

We are currently not accepting new patients

Please come back later

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Latest reviews of this gp practice

Very disappointed

I had great pain in my foot and had to go to the night shift, where I am always in motion and have to run around. After I was in the tr...

3 October 2017

Repeat prescription requests not being honoured

I have used this surgery for many years and have been very happy with everything, including repeat prescription services, until August 2...

8 September 2017

Very disappointed

It's such a shame that I have to write this! I've been registered with the surgery for around 20 years and could never fault the service...

31 August 2017

Why is online prescription renewal so difficult?

I normally renew my prescriptions online to the surgery BUT sometimes it is very difficult to find and do online as you get to the surger...

20 August 2017

Appalling

I don't quite know where to start. After a long winded introductory message when trying to make an appointment via telephone, I have been...

31 July 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 09 August 2016.

Information supplied by NHS Dorset CCG