Dear Patients and prospective patients
I have worked in Primary Care for over 15 years. As a Manager at Holdenhurst Road Surgery and now as the Practice Business Manager for our merged organisation of Shelly Manor and Holdenhurst Medical Centre. I have a great deal of experience in both commissioning and provision of Primary care services. Continual improvement is really important to me and quality customer service and a good patient experience are high on my agenda.
We welcome the information that is available to you through this website. We encourage your feeback and take all views and comments seriously. We try to do our very best to address any issues you raise and we celebrate all the positive comments that you make. We know we cannot please everyone all of the time but that will never stop us striving for continual improvement!!
You will always be made very welcome here at the Shelley Manor & Holdenhurst Medical Centre and we hope the information provided in these pages will assist you. However, if you need any further information, please do not hesitate to contact us directly.
We look forward to seeing you
Debbie Morris [Practice Business Manager]