Swan Medical Group - The Swan Surgery

01730264011 Swan Street , Petersfield, Hampshire, GU32 3AB
http://www.swansurgery.co.uk

4 out of 5 stars

Based on 26 ratings for this GP surgery

News:

  • see www.swansurgery.co.uk
  • The Effect of Winter Pressures on Your GP Surgery

Overview

Opening times

Reception times

Monday 08:30 - 18:30
Tuesday 07:00 - 18:30
Wednesday 08:30 - 18:30
Thursday 08:30 - 18:30
Friday 07:00 - 18:30
Saturday 08:00 - 11:00
Sunday Closed

Surgery times

Monday 08:30 - 18:30
Tuesday 07:00 - 18:30
Wednesday 08:30 - 18:30
Thursday 08:30 - 18:30
Friday 07:00 - 18:30
Saturday 08:00 - 11:00
Sunday Closed

Last verified on 02/07/2015

Doctors

  • Dr Andrew Holden
  • Dr Rajdeep Laly
  • Dr Thomas James-Cattell
  • Dr Richard Kershaw
  • Dr Nicola Wood
  • Dr Will Driver
  • Dr Fiona Jacklin
  • Dr Guy David Cunliffe
  • Dr Cathryn Joanna Duyland Bush

To read more about us and to find other staff members please view our staff page.

GPs at this practice

6 male and 3 female GPs

Other branches

This practice is part of a practice group.

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

see www.swansurgery.co.uk

Last updated on 08 December 2011.

The Effect of Winter Pressures on Your GP Surgery

 

 

Dear Valued Patients,

 

We appreciate your patience and understanding during this Winter season.  The current cold weather, following on from a period of exceptionally mild weather late in 2017 has seen an increase of demand on our services.

These winter pressures show a significant increase in the number of patients with coughs, colds, sore throats and flu-like symptoms. The majority of these conditions are caused by viruses, they will not respond to antibiotics and will get better after a few days. There is also an increase in the numbers of strokes and heart attacks in the winter months, thought to be caused by the cold temperatures increasing a person’s blood pressure and it taking longer for this to return to normal.

Our telephone lines and reception team are under stress at the moment due to these winter pressures.  On an average day in excess of 1,000,000 patients will see a GP in England and in the winter months this can increase by 30%. 

Please bear with us during the busy winter season.  We are striving to answer your calls so please don’t hang up when you get in a queue.  These lines are often busiest in the morning, if you cannot wait and can call back later in the day, please do.  Our GP and nursing team are working hard to manage the current increase in patient demand both by telephone, using our Direct 2 Doctor call back system and in person by adding extra appointments.

 

In the meantime, follow these handy tips to proactively manage your health:

 

Have the flu jab - particularly true for young children, those over 65, pregnant women and anyone with a long-term condition or if you are a carer.

If you develop a cough, cold or sore throat – take some paracetamol, drink plenty of fluid and if necessary seek further advice from NHS 111, NHS Choices website or your local pharmacy.

Use local pharmacies for advice about common winter ailments.

Keep warm - Keep your home at 18C (65F) or higher if you can.

Eat well – hot meals and drinks can keep you warm.

Make sure you order and collect your prescriptions early enough – don’t run out.

Take regular exercise - Exercise is good for both your physical and mental health.

Everyone should have a medicine cabinet – with a thermometer and common treatments for pain, allergies, diarrhoea and vomiting as well as treatments for minor injuries. Your local pharmacist can advise.

Visit the Minor Injuries Unit at Petersfield Hospital – for sprains, breaks, burns, bite, dislocations and wounds.

 

Kindest regards,

 

The Swan Medical Group Team , Winter 2017-18

 

Associated document

Winter Pressures Patient Letter.pdf (.pdf, 197.89 KB)

Last updated on 06 February 2018.

Key facts

Registered patients

19940patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

89%Patients recommend this practice. 157 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Fantastic and very quick response

Last Wed 11/7/18 I felt a weird sensation in my left breast/heart - mini vibrations (I have a genetic heart condition and my consultant h...

18 July 2018

Pharmacy Help

We are normally under Liphook Surgery and needed some urgent prescriptions prior to going on holiday. As Liphook had failed to authorise ...

16 July 2018

excellent and effective service - as usual

this review is prompted by a visit 4th July 2018, but is typical of many other visits over the years. This time my wife had a particular ...

7 July 2018

The Swan Surgery

Were it not for the professionalism and attention to detail of two of swan surgeries doctors there is a very strong possibility I would n...

5 July 2018

Great Service

I called the surgery to get some advice, was called back by the nurse practitioner who I saw the next morning. The only reason I wasn't ...

29 May 2018

Patient Participation Group

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Nearby Branches

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Last updated on 06 February 2018.

Information supplied by NHS South Eastern Hampshire CCG