111 is the free, easy to remember number to call when you need help or advice urgently when it’s not a life-threatening situation.
When should you use NHS 111?
People should use the NHS 111 service if they need help or advice urgently when it’s not a life-threatening situation and when your GP surgery is closed.
You should call 111 if:
- it’s not a 999 emergency
- you don’t think it can wait for an appointment with your GP
- you don’t know who to call for medical help
For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.