Holbrooks Health Team

02476366775 71-77 Wheelwright Lane, Holbrooks , Coventry, West Midlands, CV6 4HN
http://www.hht-nhs.co.uk/

News:

  • Extended Hours Appointments
  • DNA - Failure to Attend Appointments
  • Booking An Appointment

Overview

Holbrooks Health team is committed to providing excellent health care services to all patients.

Our GPs tend to have longer clinic times and see more patients compared to other practices.  Whilst there is a limit on appointments we can offer, we do continually look at our working practices in an attempt to adapt to the every increasing health care demands from patients.

Opening times

Reception times

Monday 07:00 - 18:30
Tuesday 07:00 - 18:30
Wednesday 07:00 - 18:30
Thursday 07:00 - 18:30
Friday 07:00 - 18:30
Saturday 08:30 - 12:30
Sunday Closed

Appointments

Monday 07:00 - 18:20
Tuesday 07:00 - 18:20
Wednesday 07:00 - 18:20
Thursday 07:00 - 18:20
Friday 07:00 - 18:20
Saturday Closed
Sunday Closed

Last verified on 07/04/2015

Doctors

  • Dr David Evans
  • Dr Bettina Kleine
  • Dr Preetha Thulasidasan
  • Dr Raguram Ramamoorthy
  • Dr Alison Smith
  • Dr Stephen Quelch
  • Dr Prajan Rai
  • Dr Ivy Wilson
  • Dr Hanna Baig

To read more about us and to find other staff members please view our staff page.

GPs at this practice

4 male and 5 female GPs

Additional languages spoken

Welsh, French, German, Malayalam, Hindi, Nepali, Urdu

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Extended Hours Appointments

We are delighted to be part of this innovative service offered by Coventry & Rugby GP Alliance. GP and Nurse appointments are available across EIGHT sites in Coventry & Rugby, and ONE in Nuneaton between the hours of 6.30pm and 9.30pm Monday to Friday; and Saturday and Sunday mornings. Reception can book these appointments for you routinely on request.

 

Last updated on 08 April 2019.

DNA - Failure to Attend Appointments

GP and Nurse appointments are precious. We therefore have had to operate a firm DNA policy for patients who regularly fail to attend their appointments without letting us know. For every 1 appointment wasted we have at least 4 patients waiting; this leads to frustration for both staff and patients, it wastes valuable resources and is a potential risk to the health of the patient who struggles to get an appointment.

If a patient fails to attend a pre-booked appointment on more than three occasions in a 12 week window, an informal warning letter will be sent to them, advising that a further occurrence could cause a risk of removal from the Practice. If the patient fails to attend another appointment, the patient will be sent a final warning letter advising them that should they fail to attend any further appointments without attempting to contact the surgery they will be removed from the doctors list held at this practice. Finally, if the patient fails to attend another appointment, the matter will be discussed at a Practice Meeting and a majority agreement will be reached as to whether the patient will be removed from the Practice list.

 

Last updated on 01 October 2018.

Booking An Appointment

There are many ways to book an appointment. In person, via the website, using the automated attendant on the phone, or on-line via your computer or mobile phone. Reception staff are available between 8.00am and 6.30pm on weekdays. Routine and emergency appointments are available within 24 hours at any time between 7.00am and 6.20pm Monday to Friday. Our doctors use a rota system for being Duty/On-Call GP for the morning or afternoon. Urgent requests for appointments will be triaged and you will be told if you are eligible to be seen by the Duty/On-Call GP or an ANP; you should be prepared to wait. When they are the Duty/On-Call GP, they are not available for pre-booked appointments.

The 24-hour access automated service (via the phone system) allows you to book, cancel or change appointments. The on-line facility for booking appointments (and ordering prescriptions) is also available after you have registered to use this service. See Reception for further information.

 

Last updated on 01 October 2018.

About Our Team

Holbrooks Health team understands the traditional model of care is changing. We understand patient’s needs are changing and this will mean more care needs to be delivered by health care professionals who are not GPs. NHS England-Health Education England are promoting a new kind of multi-skilled team delivering high quality care to patients from their GP practices. Holbrooks Health team is pleased to be developing a "Workforce Transformation" team working with health sector partners to promote up-skilling and diversity of skill within the practice.

Patients will be ‘signposted’ to other health care professionals, such as Clinical Pharmacists and Advanced Nurse Practitioners (ANPs) who are highly skilled and have more time to help patients manage their health. We have extended our team further with the introduction of Paramedic Practitioners who support the NP/ANPs in Acute Illness Clinics and the GPs with Home Visiting.

 

Last updated on 01 October 2018.

New Patients

Holbrooks Health team is actively taking on new patients from across Coventry, Exhall and Bedworth.

We will also accept patients who live outside these areas under the 'special rules'. For further information please contact hht.admin@nhs.net 

Last updated on 01 October 2018.

Key facts

Registered patients

13008patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

50%Patients recommend this practice. 24 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
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Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 08 April 2019.

Information supplied by NHS Coventry And Rugby CCG