Thornton Heath Health Centre

02086641590 61A Gillett Road , Thornton Heath, Surrey, CR7 8RL
https://www.thorntonheathmedicalcentre.co.uk/

2.5 out of 5 stars

Based on 23 ratings for this GP surgery

News:

  • Surgery Closure Dates 2018
  • MyGp app
  • Patient Online Access

Overview

FFT

Friends and Family Test. Please use the link below to rate your last experience at the surgery. All feedback is welcome

https://www.iwantgreatcare.org/gpsurgeries/thornton-heath-health-centre/reviews/new

The results of the Friends and Familty Test can be found further down on this page.

New Appointment Booking System

Routine appointmentsTo book a routine appointment please call us anytime during the day to book an appointment up to 3 days in advance or if requested by a GP up to 2 weeks in advance or if booking online.

Urgent appointments If you have an urgent clinical need there may be the option for a same day appointment. Call us at 8am..

Online appointments Appointments can be booked online. Ask at reception and we will give you printed instructions on how to register. The password is only valid for 2 weeks and once that has expired you will need to come in for another printout.

Telephone consultations - You may prefer to speak to a doctor over the phone, in which case you can book the next available telephone consultation, where the doctor will give you a call between 9am and 2pm. Unfortunately if you miss the doctor’s call then you may have to rebook the phone consultation for another day.

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday 08:30 - 11:30
Sunday Closed

Appointments

Monday 09:00 - 12:3016:00 - 18:30
Tuesday 09:00 - 12:3016:00 - 18:30
Wednesday 09:00 - 12:3016:00 - 18:30
Thursday 09:00 - 12:3016:00 - 18:30
Friday 09:00 - 12:3016:00 - 18:30
Saturday 09:00 - 11:30
Sunday Closed

Out of hours

If you are Croydon resident and are unable to get an urgent appointment at your GP surgery you can call NHS 111 for an assessment of your problem. if you then need to see a GP  NHS 111 can book an appointment for you to be seen at one of the three new GP Hubs in Croydon which are open 8:00 am to 8:00pm 7 days a week 365 days a year. You can also be seen at a GP Hub without an appointment but may have to wait

 

GP Hubs website gives details of what types of conditions are able to be seen at the Hubs http://croydongphub.co.uk

Also for self care and self management download the Health help now app for free from http://www.healthhelpnow-nhs.net

 

 

Last verified on 02/08/2017

Additional information

The Surgery is open 08:00 to 18:30 Monday to Friday. Our surgery hours vary slightly depending on the Doctor or Nurse with whom you are looking to book. If you need to book an appointment with the nurse the next available appointment will be for your need will be offered. To see a GP, please see above various methods to book an appointment. Please note that Saturday surgery (Extended Hours) is by prior Appointment Only and is for patients who work and cannot come in during the week. We are closed on Sundays and on Bank Holidays.

Doctors

  • Dr Michael O Ogakwu
  • Dr Delu Oti
  • Dr Hina Zahur
  • Dr Shakira Drayton

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 3 female GPs

Additional languages spoken

Urdu

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Surgery Closure Dates 2018

Easter 2018 Closing

Good Friday 30th March 2018

Easter Monday 2nd April 2018

Early Bank Holiday Monday 7th May 2018

Spring Bank Holiday Monday 28th May 2018

Summer Bank holiday 27th August 2018

Christmas Day 25th December 2018

Boxing Bay 26th December 2018

New Years Day 1st January 2019

 

 

The surgery will be closed from 1PM to 6:30PM on the following dates. The surgery will re-open the following day at 8AM.

  • Wednesday 31st January 2018
  • Wednesday  28th March 2018
  • Wedneday 27th June 2018
  • Wednesday 28th November 2018

Please use the following number to get medical assistance during surgery closure:

From 6:30PM to 8AM the following morning please call NHS 111 - the out of hours service. Dial 1-1-1 - calls are free.They will assess your requirements and signpost you to the right service either GP Hub where they can book you an appointment up to 8.00 p.m. 365 days a year, your local pharmacy, A&E or the Emergency Services.

 If you are calling outside of the London Borough of Croydon you may not be able to access NHS 111 by dialing 1-1-1. Instead call 0118 990 2147. Calls to this number will incur standard network charges.

Last updated on 26 March 2018.

MyGp app

You can now download the mygp free app from applestore or playstore which allows you to make appointments, cancel appointments, gives you appointment reinders and, veiw your medical records. this means tine saving on phoning the practice especially during the peak time of 8.00 a.m. to 9.30 a.m. and gives you flexibility to choose the doctor of choice on duty that day.

Last updated on 03 August 2017.

Patient Online Access

The Surgery recommends signing upto Patient Online Access as this will allow you to book an appointment to suit you up to 2 weeks in advance, allow you to request repeat prescriptions and view your summary medical record 

  • Select  your Appointment Booking
  • Request your Repeat Prescription
  • View your Summary medicaal record

Please download and complete the below form and take it to reception with your passport or photo driving licence and proof of adress e.g. utility bill, bank statement which are less than 3 months old.

 

Last updated on 08 March 2017.

Friends and Family Test Results

FFT

Please find the results below

 

Associated document

Friends and Family Test Result (.pdf, 1.37 MB)

Last updated on 03 August 2017.

Earning Disclosure 2017-2018

“NHS England require that the net earnings of doctors engaged in the practice is publicised by 31 March 2018 at the latest.  However, it should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor to make any comparisons with other practices.”

The average pay for GPs working in Thornton Heath Health Centre in the last financial year was £49,131 before tax and National Insurance deductions. This was for 1 Full time GP, 3 part-time GPs and 4 locum GPs who worked in the practice for more than six months.

 

Last updated on 26 March 2018.

Dr Barretto & Partners PPG Meeting 19/03/16

Dr Barretto & patners PPG Meeting 19/03 16 FFT presentation presentation

Associated document

Friends & Family Test PPG 19-03-16.pptx (.pptx, 228.35 KB)

Last updated on 21 March 2016.

Safeguarding Presentation 19/03/16

Dr Barretto & Partners PPG Meeting 19/03/16 Safeguarding presentation

Associated document

for_ppg_march_2016[1] safeguarding.pptx (.pptx, 77.5 KB)

Last updated on 21 March 2016.

Key facts

Registered patients

6887patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

86%Patients recommend this practice. 57 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Phone Consultation

I had a phone consultation with a Doctor where I was told that I am wasting his time because he has other calls he has to attended . No e...

21 August 2019

waste of time

Every time I do an appointment I had to wait more than an hour. But the last problem is this. I booked an appointment one week ago for to...

13 June 2019

Good

Friendly and helpful reception, able to book online and great doctor

7 March 2019

Reception staff

Rudest reception staff I’ve ever encountered. They think they’re medically trained. Pass judgement on you, sigh and sound generally fed u...

7 February 2019

Leaving after 30 years :(

I have been registered with this surgery since I moved into the area. Sadly, today, I have made the decision to move elsewhere. Not so ...

3 January 2019

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 05 November 2018.

Information supplied by NHS Croydon CCG