L.L. Medical Care Ltd (Agarwal & Agrawal Practice)

020 8539 2858 13 Langthorne Road, Leytonstone , London, Greater London, E11 4HX
http://www.llmedicareagarwal.co.uk/

News:

  • eConsulte
  • eReferrals
  • Sickness Certtificates (SC2)

Overview

LMC

PATIENT PARTICIPATION GROUP MEETING AND PPG QUESTIONNAIRE DATA COLLECTION

Our last PPG meeting  took place on Friday 24th May between 6.00pm and 7.30pm at the Langthorne Medical Centre. 

NEXT PPG MEETING

Our next PPG meeting has been re-arranged for Monday 4th November 2019. all PPG members have been sent an email invitation. Please contact either David or Debra for confirmation of attendance.

 Feedback from the PPG meeting will be available from the links below, after the meeting has taken place;

  • PPG Meeting Brief - 4th November 2019
  • PPG Meeting Minutes - 4th November 2019
If any patients would like to join our PPG, please visit our PPG page for more information or ask one of our receptionists for more information, you can also;

If you are happy for us to contact you occasionally by email, please click the link below to open the sign-up form and complete all the fields to also register with our patient participation group.

Complete the Online Patient Participation Group Sign-up Form

Opening times

Reception times

Monday 08:00 - 19:30
Tuesday 08:00 - 19:30
Wednesday 08:00 - 19:30
Thursday 08:00 - 18:30
Friday 08:00 - 19:30
Saturday Closed
Sunday Closed

Evenings/weekends

You can now see a GP or other healthcare professional during:

Appointments may be available before 6.30pm in some areas.

To book an appointment, talk to your GP practice or visit their website. You may be able to get an appointment on the same day if required.

Depending on your area, you may be offered an appointment at one of these locations:

EXTENDED OPENING HOURS - EMERGENCIES ONLY
For patients who are unable to book or make an appointment during normal surgery hours we offer extended opening hours from 6.30PM to 7.00PM on Monday, Tuesday, Wednesday and Friday evenings. We have a limited capacity of appointments so it is important that if you are able to make an appointment but if you can not attend, you need to let us know as someone else may need that slot and you may not be able to book another one.

These appointments can not be prebooked and are just for emergencies.

  

 

Out of hours

FROM 1PM ON THURSDAY AFTERNOONS, PLEASE USE GP EXTENDED SERVICES FOR ALL MEDICAL APPOINTMENTS, AS WE ARE ONLY OPEN FOR PATIENT QUERIES, PRESCRIPTIONS FROM THIS TIME.

GP evening appointments are available Monday to Friday from 6.30PM to 9.30PM.

Evening appointments will take place in Leytonstone.

GP weekend appointments are available Saturday and Sunday from 8AM to 8PM.

GP appointments are available at;

  • Chingford: 10am-4pm (Saturday)
  • Leytonstone: 10am-4pm (Saturday)  
  • Walthamstow: 8am-8pm (Saturday and Sunday)

Please book appointments by calling 020 8519 3999 on the following days and times  

  •  Monday to Friday: 12PM to 8PM
  • Saturday and Sunday: 8AM to 8PM

Last verified on 01/07/2019

Additional information

Please be aware that at certain times of the day our phone lines are busy with patients enquiring about booking appointments and test results, for a quick response please contact the practice between 2.30PM and 4.30PM, alternatively, for appointments, we would like to make you aware that we offer the use of an online booking system, which allows you to book appointments in advance and handle prescriptions online. Please collect a letter from the reception to gain access to this system

Doctors

  • Dr Bhavana Agrawal
  • Dr VASU DEO AGRAWAL
  • Dr SHOBHA AGARWAL

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 2 female GPs

Additional languages spoken

Hindi, Urdu

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

eConsulte

eConsult

Our patients are now able to access online help and advice via an interactive banner on our respective homepage.

Help and advice will be available on the next working day.

Last updated on 17 July 2018.

eReferrals

eReferrals

If you have been referred to a hopsital or clinic, you are able to book the appointment online. You can book your own appointment, on a date and at a time that is conveniant for you, you can also choose the hopsital or clinic that you want to go to.

Once you have booked your appointment, you can check your details, change your appointment or cancel it if, it is no longer needed.

The service is fast conveniant and secure

Booking your own refertal appointment online helps save your us time and also saves the NHS money. 

When patients book their own appointment, hospitals have said that there are half as many missed appointments, booking online also saves the NHS on phone bills and sending letter out to you. We know that the service is not for everyone, therefore you will be able to ask your GP if you need any help.

MANAGING YOUR REFERRAL

If you are referred to a hospital or a clinic, you can book your appointment online, from https://www.ebs.ncrs.nhs.uk/login

You will need;

  • Your booking reference number, which can be found at the top of booking letter
  • The password you received at the time your received your booking letter
  • Your year of birth

If you have been referred, and have forgotten you booking reference or password, please contact the practice. If you have any problems booking online, you can call the NHS appointment line on 034 5608 8888.

Phone lines are open;

  • Monday to Friday - 8.00AM - 8.00PM
  • Saturday and Sunday and on bank holidays - 8.00AM - 4.00PM

A full translation service is available and all callls are charged at local rates.

For more information about booking your appointment online, please visit the Managing Your Referral page on the NHS website.

IF YOU MISSED AN APPOINTMENT

Please note that if you have been discharged from hospital because you did not attend an appointment. but need to be re-referred, please contact the practice or complete the re-referral form below and return it to the practice

Associated document

eReferalls (.pdf, 519.29 KB)

Last updated on 17 July 2018.

Sickness Certtificates (SC2)

Sickness

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

EVIDENCE THAT YOU ARE SICK

  • If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
  • Your employer can ask you to confirm that you've been ill.You can do this by filling in a form yourself when you return to work. This is called self-certification.
  • If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.
  • However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.
  • You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
Associated document

SC2 Form (.pdf, 57.25 KB)

Last updated on 17 July 2018.

GP ONLINE SERVICES

GPOnline

GP online services allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to;

  • Book or cancel appointments online with a GP or nurse
  • Renew or order repeat prescriptions online
  • View parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results

The service is free. Everyone who is registered with a GP can have access to their practice's online services.  

For more details, see How can I start using GP online services?

If you are not yet registered with a GP practice see our information about how to register with a GP practice.

HOW CAN I START USING GP ONLINE SERVICES
Follow the steps below to sign up for GP online services:

  1. Tell your GP practice that you would like to start using their online services
  2. A member of the practice will then ask you to fill in a short registration form
  3. You will have to provide photo ID and proof of address. If you do not have any ID then either a member of staff
  4. will have to confirm your identity or you may have to answer questions about personal information in your GP record 

Once you have signed up, you will receive a letter with your unique username and password and a link to where you can log in.

You can log into EMIS Access for Online Access from here;

Associated document

ONLINE REGISTRATION FORM (.pdf, 1.05 MB)

Last updated on 29 May 2018.

NEW PATIENT REGISTRATION

New_Patients

Visit the "New Patients Page" on our website to complete a registration form and email your registration form to us to 

Please remember to complete a GMS1 form and bring suitable identification (photographic driving license/passport) and proof of address (utility bill - council tax, household bill) dated within 3 months with you.

Also please reme,ber to bring the "Green Prescription Form) with you to aid us in handling and prescribing your medication.

Associated document

Online Registration Form (.docx, 54.04 KB)

Last updated on 17 July 2019.

GMS1 APPLICATION FORM 2018-2019

GMS1

Please download and print this form, then return it to the practice.

New patient registration occurs every 3 weeks, please contact the practice or vist the New Patient's page on the website to find out when the practice will be registering new patients.

This form is part of new patient registration, please bring photo ID with you (Passport, Photo driving License) and recent proof of address (dated within 3 months).

Please see our New Patients page on the website for more information

You will also need to download and complete a Patient Profiling form and Health Check Form.

Associated document

NHS GMS1 APPLICATION FORM (.pdf, 155.79 KB)

Last updated on 16 April 2019.

PATIENT CATCHMENT AREA

Info

We cover from Leytonstone to Forest Gate.

Our catchment area is illustrated via the yellow lining on the above map.

If in doubt please visit or contact the practice with your address and postcode.

Associated document

PATIENT CATCHMENT AREA (.jpg, 67.11 KB)

Last updated on 17 July 2018.

GDPR (GENERAL DATA PROTECTION REGULATION) MAY 2018

GDPR

GPDR (GENERAL DATA PROTECTION REGULATION) MAY 2018

Our practice and our website are now completely GPDR compiant.

For more information please see a member of our reception staff who will be happy to provide you with a leaflet explaining the the GPDR in more detail. 

You can also view our policy from our Privacy Policy Page on our website.

You can also download and print a copy of both the information leaflet, and the GPDR policies (various languages) from our Documents Library and New Patient Pages from our website

Our Data Sharing document has also been updated to coincide wth the GDPR regulations, you can download it as part of our complete New Patient Registration Pack or just the Data Sharing Consent Form (if you are an existing patient)

To find out more about the GDPR, you can download and print a copy of our GDPR leaflet from here

For details as to how we use your data to manage your care in line with the GDPR and the Data Protection Act of 2018, please click here

Associated document

GDPR_POLICY_MAY2018 (.pdf, 745.76 KB)

Last updated on 17 July 2018.

PRACTICE LEAFLET 2018-2019

Document

Please click on the document link to download our up-to-date practice leafet for 2018 - 2019.

The practice leaflet has also been translated into several other European and other various languages.

They can all be downloaded from our documents library on our website;

http://www.llmedicareagarwal.co.uk/WEBSITE NOVEMBER 2018 - CURRENT Original Site/Documents.htm

Associated document

Practice Leaflet November 2019 (.pdf, 436.43 KB)

Last updated on 16 April 2019.

NHS FACT SHEETS

Document

THE NATIONAL HEALTH SERVICE – L.L. MEDICAL CARE LTD (AGARWAL & AGRAWAL PRACTICE)
This leaflet explains how the National Health Service (NHS) works in the UK.   

The National Health Service provides health care in the UK and is funded by taxation.  Asylum seekers are entitled to access NHS care without charge while their claim or appeals are being considered.  You need an HC2 form, provided by the National Asylum Support Service (NASS), or available at pharmacies, to receive free medicines, dental treatment, eye tests and some glasses.    

None of the people who work for the NHS, including doctors, nurses and interpreters, will pass on any information about you to any other person or organisation without your permission.  All medical care is confidential and does not affect the judgement on your claim for asylum.

Associated document

NHS Fact Sheet (.pdf, 615.3 KB)

Last updated on 17 July 2019.

FRIENDS AND FAMILY TEST 2018-2019

FFT

We would like you to think about your recent experience of our service.

How likely are you to recomment our GP practice to friends and family if they needed simmilar care or treatment?

Our Friends and Family Test can now be completed online, and can be accessed from the following link;

https://www.surveymonkey.co.uk/r/VW53W3S

Please see our FFT page on our website for more information

Associated document

FFT (.pdf, 928.72 KB)

Last updated on 17 July 2018.

PPG APPLICATION FORM 2018-2019

PPGLL

To become a member and share your views to allow us to improve our services, please download, complete, and return this form to the practice.

All applications are confidential and are not forwarded to third parties, all records are held in-house.

Please see our Patient Participation Group page on our website for more information

Associated document

ppg application (.pdf, 854.32 KB)

Last updated on 16 April 2019.

PPG QUESTIONNAIRE 2018-2019

PPG

Please feel free to complete our online questionnaire,  This will help us to identify and look into making your experiences more satisfying.

https://www.surveymonkey.co.uk/r/HYK8ZM6

Associated document

PPG FEEDBACK QUESTIONNAIRE (.pdf, 652.73 KB)

Last updated on 17 October 2018.

PPG REPORTS

PPG

Click on the link to download the report your are interested in;

Last updated on 17 July 2019.

MEASLES

Measles

*IMPORTANT ANNOUNCEMENT*

There have been serious outbreaks in England and Wales and the number of children catching measles is rising. Measles can be a very serious disease, leading to ear and chest infections, fits, diarrhoea, and damage to the brain.

Measles is very deadly and could cause death.

Your child is at risk of measles if he or she has not had the MMR vaccination.

  • 2 doses of the MMR vaccine are needed to ge the best protection
  • If your child is due to have had had the 2 doses of MMR, but has not receoved them, no matter what age they are, you should book an appointment with 1 of our nurses as soon as possible
  • If you can't remember if your child has had 1 or 2 doses of the MMR vaccine, check his or her personal health check record (the Red Book). If this does not help contact one of our receptionists who can advise you more and book an appointment with 1 of our nurses
  • If you don't know how many doses your child has had, it's better to have 2 doses of the MMR vaccine noq rather them being unprotected.
  • In response to the local outbreak, then the 2 doses can be given a month apart from the age of 18 months
  • For more information, please visit the Measles tab on our Clinics page to view and download a Measle Patient Information Leaflet, not just in English but in also in sveral others.
Associated document

Measles Patient Leaflet (.pdf, 288.86 KB)

Last updated on 01 August 2019.

TRAVEL IMMUNISATIONS

travel

Patient's who wish to travel abroad will need to book an appoinment with the practice nurse. This should be before 4-6 weeks before travelling.

The practice has a duty to provide nursing care to all patients and has to create a balance of appointment types. For this reason, a maximum of 3 patient's can be booked into any one nursing session for travel vaccinations. Some families may have to be booked over more than one session.

There is a real risk of catching a small number of diseases, even in the Mediterranean so check with the surgery in pleanty of time to ensure that you are protected.

Please book your immunisations 4-6 weeks before you plan to travel, as you will need to book 2 appointments;

  1. Please make sure that you have completed a travel risk assessment form before you attend this appointment, as you may not be seen without the the completed form.
  2. The 2nd appointment for being given the immunisation (s).

NHS nurses are not able to administer travel vaccinations within 10 days of travel. In this case, petient's will have to go to a travel clinic.

Associated document

Travel Risk Assessement Form (.pdf, 557.25 KB)

Last updated on 17 July 2019.

Phlebotomy Services

nhs

Blood testing services are available from:

  • Silverthorne Medical Centre, from 8.15am to 12.30pm and 1.15pm to 4.00pm Monday to Friday
  • St James Health Practice, from 8.15am to 12.30pm Monday to Friday, with an afternoon clinic from 1.15pm to 5.30pm Monday to Friday
  • Langthorne Health Centre, from 8.15am to 5.30pm Monday and Friday, Thursday from 8.15am - 12.30pm

ONLINE BOOKINGS NOW AVAILABLE
Our patients can book or cancel blood test appointments online; 

If patients are unable to book their own appointment, a relative or carer can register to book on their behalf.

Please note appointments cannot be pre-booked by telephone.

If you have been referred by your GP, book your blood test appointments online at;

https://www.swiftqueue.co.uk/pre_timescreen.php?id=10315

CRITERIA FOR HOME VISITS
Domiciliary phlebotomy will be provided to those who are confined to their homes due to illness, in care homes (with no nursing facilities) and or disability or learning disability with challenging behaviour and/non-urgent patient transport service to attend hospital appointments.

DOMICILARY PHLEBOTOMY
Referrals to the domiciliary phlebotomy service will be made via secure mail on the WF Adult SPA referral form to the WF Adult Single point of Access (SPA). Domiciliary referrals will be responded to within 2 days. Where the referral is urgent the phlebotomist shall attend to the patient within 4 days and for routine referrals within 2-3 weeks.

BLOOD TESTS FOR CHILDREN AGED 10 AND ABOVE
Please use the adult clinics listed above, with the support of a parent or a guardian

BLOOD TESTS FOR CHILDREN AGED 9 AND UNDER
Please visit the outpatient's at Whipps Cross Hospital Tuesdays and Thursdays from 9.30am - 3.30pm

CONTACT OUR SERVICE IN WALTHAM FOREST
The service will be provided to all patients who present a blood test request form.

For test results, please contact the practice between 2.30PM and 4.30PM

Please allow a minimum of 1 week for test results to be available.

Associated document

Blood Request Form (.pdf, 481.46 KB)

Last updated on 18 June 2019.

Key facts

Registered patients

6147patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 06 October 2019.

Information supplied by NHS Waltham Forest CCG