L.L. Medical Care Ltd (Agarwal & Agrawal Practice)

020 8539 2858 13 Langthorne Road, Leytonstone , London, Greater London, E11 4HX
http://www.llmedicareagarwal.co.uk/

5 out of 5 stars

Based on 19 ratings for this GP surgery

News:

  • eConsulte
  • eReferrals
  • Sickness Certtificates (SC2)

Overview

LMC

EXTENDED OPENING HOURS - EMERGENCIES ONLY 

For patients who are unable to book or make an appointment during normal surgery hours we offer extended opening hours from 6.30PM to 7.00PM on Monday, Tuesday, Wednesday and Friday evenings. We have a limited capacity of appointments so it is important that if you are able to make an appointment but if you can not attend, you need to let us know as someone else may need that slot and you may not be able to book another one. These appointments can not be pre-booked and are just for emergencies.

We are closed on weekends and bank holidays.

FLU IMMUNISATION PROGRAMME 2018-2019

Patient's can book apppointments on Mondays, Tuesdays, Thursdays and Fridays. Please book an appointment with one of our receptionist's

PATIENT PARTICIPATION GROUP MEETING

Our last PPG meeting took place on Tuesday 18th September 2018 at the Langthorne Medical Centre. Feedback from the PPG meeting can be downloaded from the links below;

If any patients would like to join our PPG, please visit our PPG page for more information or ask one of our receptionists for more information, you can also;

If you are happy for us to contact you occasionally by email, please click the link below to open the sign-up form and complete all the fields to also register with our patient participation group.

Complete the Online Patient Participation Group Sign-up Form

Opening times

Reception times

Monday 08:00 - 19:30
Tuesday 08:00 - 19:30
Wednesday 08:00 - 19:30
Thursday 08:00 - 18:30
Friday 08:00 - 19:30
Saturday Closed
Sunday Closed

Out of hours

FROM 1PM ON THURSDAY AFTERNOONS, PLEASE USE GP EXTENDED SERVICES FOR ALL MEDICAL APPOINTMENTS, AS WE ARE ONLY OPEN FOR PATIENT QUERIES, PRESCRIPTIONS FROM THIS TIME.

GP evening appointments are available Monday to Friday from 6.30PM to 10.00PM.

Evening appointments will take place in Leytonstone.

GP weekend appointments are available Saturday and Sunday from 8AM to 8PM.

GP appointments are available at;

  • Chingford: 10am-4pm (Saturday)
  • Leytonstone: 10am-4pm (Saturday)  
  • Walthamstow: 8am-8pm (Saturday and Sunday)

Please book appointments by calling 020 8519 3999 on the following days and times

  • Monday to Friday: 12PM to 8PM
  • Saturday and Sunday: 8AM to 8PM

Last verified on 31/10/2018

Doctors

  • Dr Bhavana Agrawal
  • Dr VASU DEO AGRAWAL
  • Dr SHOBHA AGARWAL

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 2 female GPs

Additional languages spoken

Hindi, Urdu

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

eConsulte

eConsult

Our patients are now able to access online help and advice via an interactive banner on our respective homepage.

Help and advice will be available on the next working day.

Last updated on 17 July 2018.

eReferrals

nhs

If you have been referred to a hopsital or clinic, you are able to book the appointment online. You can book your own appointment, on a date and at a time that is conveniant for you, you can also choose the hopsital or clinic that you want to go to.

Once you have booked your appointment, you can check your details, change your appointment or cancel it if, it is no longer needed.

The service is fast conveniant and secure

Booking your own refertal appointment online helps save your us time and also saves the NHS money. 

When patients book their own appointment, hospitals have said that there are half as many missed appointments, booking online also saves the NHS on phone bills and sending letter out to you. We know that the service is not for everyone, therefore you will be able to ask your GP if you need any help.

MANAGING YOUR REFERRAL

If you are referred to a hospital or a clinic, you can book your appointment online, from https://www.ebs.ncrs.nhs.uk/login

You will need;

  • Your booking reference number, which can be found at the top of booking letter
  • The password you received at the time your received your booking letter
  • Your year of birth

If you have been referred, and have forgotten you booking reference or password, please contact the practice. If you have any problems booking online, you can call the NHS appointment line on 034 5608 8888.

Phone lines are open;

  • Monday to Friday - 8.00AM - 8.00PM
  • Saturday and Sunday and on bank holidays - 8.00AM - 4.00PM

A full translation service is available and all callls are charged at local rates.

For more information about booking your appointment online, please visit the Managing Your Referral page on the NHS website.

IF YOU MISSED AN APPOINTMENT

Please note that if you have been discharged from hospital because you did not attend an appointment. but need to be re-referred, please contact the practice or complete the re-referral form below and return it to the practice

Associated document

eReferral (.pdf, 519.57 KB)

Last updated on 17 July 2018.

Sickness Certtificates (SC2)

nhs

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

EVIDENCE THAT YOU ARE SICK

  • If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
  • Your employer can ask you to confirm that you've been ill.You can do this by filling in a form yourself when you return to work. This is called self-certification.
  • If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.
  • However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.
  • You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
Associated document

SC2 Form (.pdf, 57.25 KB)

Last updated on 17 July 2018.

GP ONLINE SERVICES

GPOnline

GP online services allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to;

  • Book or cancel appointments online with a GP or nurse
  • Renew or order repeat prescriptions online
  • View parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results

The service is free. Everyone who is registered with a GP can have access to their practice's online services.  

For more details, see How can I start using GP online services?

If you are not yet registered with a GP practice see our information about how to register with a GP practice.

HOW CAN I START USING GP ONLINE SERVICES
Follow the steps below to sign up for GP online services:

  1. Tell your GP practice that you would like to start using their online services
  2. A member of the practice will then ask you to fill in a short registration form
  3. You will have to provide photo ID and proof of address. If you do not have any ID then either a member of staff
  4. will have to confirm your identity or you may have to answer questions about personal information in your GP record 

Once you have signed up, you will receive a letter with your unique username and password and a link to where you can log in.

You can log into EMIS Access for Online Access from here;

Associated document

ONLINE REGISTRATION FORM (.pdf, 1.04 MB)

Last updated on 29 May 2018.

NEW PATIENT REGISTRATION

nhs

Please download and print this form, then return it to the practice.

New patient registration occurs every 3 weeks, please contact the practice or vist the New Patient's page on the website to find out when the practice will be registering new patients.

This form is part of new patient registration, please bring photo ID with you (Passport, Photo driving License) and recent proof of address (dated within 3 months).

Please see our New Patients page on the website for more information

You will also need to download and complete a GMS1 form

Associated document

NEW_PATIENT_REGISTRATION_2018 (.pdf, 1.04 MB)

Last updated on 17 July 2018.

GMS1 APPLICATION FORM 2018-2019

NHS

Please download and print this form, then return it to the practice.

New patient registration occurs every 3 weeks, please contact the practice or vist the New Patient's page on the website to find out when the practice will be registering new patients.

This form is part of new patient registration, please bring photo ID with you (Passport, Photo driving License) and recent proof of address (dated within 3 months).

Please see our New Patients page on the website for more information

You will also need to download and complete a Patient Profiling form and Health Check Form.

Associated document

NHS GMS1 APPLICATION FORM (.pdf, 155.79 KB)

Last updated on 17 July 2018.

PATIENT CATCHMENT AREA

Info

We cover from Leytonstone to Forest Gate.

Our catchment area is illustrated via the yellow lining on the above map.

If in doubt please visit or contact the practice with your address and postcode.

Associated document

PATIENT CATCHMENT AREA (.jpg, 67.11 KB)

Last updated on 17 July 2018.

GDPR (GENERAL DATA PROTECTION REGULATION) MAY 2018

GDPR

GPDR (GENERAL DATA PROTECTION REGULATION) MAY 2018

Our practice and our website are now completely GPDR compiant.

For more information please see a member of our reception staff who will be happy to provide you with a leaflet explaining the the GPDR in more detail. 

You can also view our policy from our Privacy Policy Page on our website.

You can also download and print a copy of both the information leaflet, and the GPDR policies (various languages) from our Documents Library and New Patient Pages from our website

Our Data Sharing document has also been updated to coincide wth the GDPR regulations, you can download it as part of our complete New Patient Registration Pack or just the Data Sharing Consent Form (if you are an existing patient)

To find out more about the GDPR, you can download and print a copy of our GDPR leaflet from here

For details as to how we use your data to manage your care in line with the GDPR and the Data Protection Act of 2018, please click here

Associated document

GDPR_POLICY_MAY2018 (.pdf, 745.76 KB)

Last updated on 17 July 2018.

PRACTICE LEAFLET 2018-2019

Info

Please click on the document link to download our up-to-date practice leafet for 2018 - 2019.

The practice leaflet has also been translated into several other European and other various languages.

They can all be downloaded from our documents library on our website;

http://www.llmedicareagarwal.co.uk/LANTHORNE - UPDATED 17th February 2016 - Original Site/Documents.htm

Last updated on 31 October 2018.

NHS FACT SHEETS

THE NATIONAL HEALTH SERVICE – L.L. MEDICAL CARE LTD (AGARWAL & AGRAWAL PRACTICE)
This leaflet explains how the National Health Service (NHS) works in the UK.   

The National Health Service provides health care in the UK and is funded by taxation.  Asylum seekers are entitled to access NHS care without charge while their claim or appeals are being considered.  You need an HC2 form, provided by the National Asylum Support Service (NASS), or available at pharmacies, to receive free medicines, dental treatment, eye tests and some glasses.    

None of the people who work for the NHS, including doctors, nurses and interpreters, will pass on any information about you to any other person or organisation without your permission.  All medical care is confidential and does not affect the judgement on your claim for asylum.

Associated document

NHS Fact Sheet (.pdf, 549.79 KB)

Last updated on 17 July 2018.

PRACTICE CHARTER LEAFLET 2018-2019

info

This leaflet outlines the patients rights and responsibilities as well as what services L.L. Medical Care Ltd (Agarwal & Agrawal) should provide it's patients.

The leaflet can be downloaded from our our New Patients page on our website.

Last updated on 17 July 2018.

FRIENDS AND FAMILY TEST 2018-2019

FFT

We would like you to think about your recent experience of our service.

How likely are you to recomment our GP practice to friends and family if they needed simmilar care or treatment?

Our Friends and Family Test can now be completed online, and can be accessed from the following link;

https://www.surveymonkey.co.uk/r/VW53W3S

Please see our FFT page on our website for more information

Associated document

FFT (.pdf, 928.85 KB)

Last updated on 17 July 2018.

PPG APPLICATION FORM 2018-2019

PPGLL

To become a member and share your views to allow us to improve our services, please download, complete, and return this form to the practice.

All applications are confidential and are not forwarded to third parties, all records are held in-house.

Please see our Patient Participation Group page on our website for more information

Associated document

ppg application (.pdf, 853.12 KB)

Last updated on 17 July 2018.

PPG QUESTIONNAIRE 2018-2019

PPG

Please feel free to complete our online questionnaire,  This will help us to identify and look into making your experiences more satisfying.

https://www.surveymonkey.co.uk/r/HYK8ZM6

Associated document

PPG FEEDBACK QUESTIONNAIRE (.pdf, 652.33 KB)

Last updated on 17 October 2018.

PPG REPORTS

PPG

Click on the link to download the report your are interested in;

Last updated on 17 July 2018.

Key facts

Registered patients

5980patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

96%Patients recommend this practice. 26 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

GP Patient Well Being / Reception Customer Care

Visit on 17.7.2018 The doctor I saw is a breath of Fresh Air! As soon as I entered her surgery, she made me feel extremely comfortab...

19 July 2018

The best GP

The staff are very helpful and polite ,doctors really caring took the time to listen, And show kindness and concern for patients and mak...

18 July 2018

Grateful

They were there for me when I really needed somebody to listen. I have been back a few times regarding my issues and the doctor genuinely...

17 July 2018

won't change this practice at all

very content with my gp as they are very polite, helpful and the most I can get appointment on the same day, I can have my blood test don...

17 July 2018

CAN'T RECOMMEND THIS GP ENOUGH

the staff are very polite, helpful and very competent. the doctors are good too and can make referral quickly when needed.

17 July 2018

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 31 October 2018.

Information supplied by NHS Waltham Forest CCG