Join our Patient Reference Group
Southgate Medical Group is looking for patients to join a new Patient Reference Group (PRG). The purpose of the group is to ensure patients are involved in decisions about the range and quality of services provided.
Frequently asked questions:
What is a Patient Reference Group (PRG)?
It is a group of volunteer patients who are involved in shaping the services provided by the surgery.
Why are you asking people for their contact details?
The main method of communication with members of the PRG will be via questionnaires, sent either through the post or electronically via email.
Who else will be able to access my contact details?
Your details will be kept securely and will not be shared with anyone beyond the surgery.
What does being part of the PRG involve?
You will be sent short questionnaires which we would like you to answer and return to us. Your answers, combined with those of the other members, will collectively help to change the services we provide to better meet patient needs.
Will my doctor see this information?
This information is purely to contact patients to ask them questions about the surgery and its services. The answers we receive will be used to ensure changes to the surgery are patient focused. If your doctor is responsible for making some of these changes, they might see general feedback from patients.
Will the questions you ask me be medical or personal?
The survey questions will be about the surgery and its services, and ways of improving them. They will not ask you to disclose any medical information about yourself.
How often will you contact me?
Not very often- around twice a year.
Can I leave the PRG if I no longer wish to take part?
Yes. Just let us know and we will remove you from the contact list.
If you are interested in becoming part of this group, and are a registered patient of Southgate Medical Group, then you can complete the sign up sheet which can be found at reception.
Last updated on 01 December 2011.
Back to top