Accessibility statement

This accessibility statement applies to the Smokefree website. This website will be retired by January 2021.

This website is run by Public Health England. We want as many people as possible to be able to use this website and its tools. For example, this means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website are not fully accessible:

  • there are some issues relating to focus states that may be difficult to see for people using a keyboard to navigate the site
  • there are several issues relating to text and non-text contrast
  • keyboard users are unable to track the order in which page elements receive focus
  • the main navigation may be hard to use on mobile devices for screen-reader users
  • some of the images do not have an alternative text description

Feedback and contact information

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please email smokefree@phe.gov.uk.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact smokefree@phe.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

Public Health England is based at:

Wellington House
133-155 Waterloo Road
London
SE1 8UG

Technical information about this website's accessibility

Public Health England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed.

Non-accessible content

The content listed is non-accessible for the following reasons: non-compliance with the accessibility regulations.

  • The hamburger menu that appears when using a mobile device does not contain any text. This means that people using assistive technology to use the website may not understand its function. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 2.4.4 Link Purpose.
  • The contents of the hamburger menu are available to screen-reader users before being expanded. This can be disorientating for screen reader users who experience partial visual impairments but use screen-reader software to assist in their navigation of the page, as it may be difficult for them to determine which elements are in focus. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 2.4.3 Focus Order.
  • The social media links in the header on the site do not have descriptive links to be read out by people using screen readers. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 2.4.4 Link Purpose (In Context).
  • The "Acknowledgement" link in the footer of the page is truncated when the page is magnified to 400% and the width is set to 1,280px. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 1.4.10 Reflow

What we are doing to improve accessibility

This website is being retired and therefore we will not be fixing the remaining accessibility issues. We expect to fully decommission this website by January 2021.

Preparation of this accessibility statement

This statement was prepared on 11 September 2020. It was last reviewed on 11 September 2020.

The website was last tested on 11 June 2020. The test was carried out by the Digital Accessibility Centre. The audit report has been provided as a PDF document and is available on request by emailing smokefree@phe.gov.uk.