Patient advice and liaison services (PALS) West End
Contact us
-
Address
2062-2068 Hessle Road
Hessle
Yorkshire(East Riding)
HU13 9NW -
About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
You can talk to PALS who provide confidential advice and support to patients families and their carers and can provide information on the NHS and health related matters.
The Complaints and PALS department aims to provide information investigate (where appropriate) respond to and learn from complaints and enquiries from any sources including but not exclusively patients their families and carers.
Our Trust is committed to using comments compliments concerns and complaints from service users their relatives or carers to continuously monitor and improve the services it provides.
Humber NHS Foundation Trust works to the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.
Trust
Humber Teaching NHS Foundation Trust
This information was supplied by NHS website on 7 May 2025.