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Via - Cheltenham

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Service details

Worried about your own or someone else’s alcohol or drug use? We offer free and confidential advice, support and treatment for people in Gloucestershire aged 18+.

We’ll talk about your concerns and make a plan together. This care plan will help you reduce or stop your drug or alcohol use – making sure you receive the right support at the right time for you. Help and advice for family, friends and carers on how best to support you during your recovery is also available.

At our service, you can get:

- Advice about your health and wellbeing

- Regular sessions with your personal keyworker

- A range of different support groups

- Women-only support and safe spaces in partnership with The Nelson Trust.

Opening times

Monday 09.30 – 17.00,

Tuesday 09.30 – 19.00,

Wednesday 13.00 – 17.00,

Thursday 09.30 – 17.00,

Friday 09.30 – 17.00

Catchment area

Gloucestershire

Referral method

You can visit our service in person or contact us by phone or email. Any professional, such as a housing support worker, social worker, GP or nurse can also make a referral for you.

This information was supplied by Serco Global Services on 27 February 2026.