Patient advice and liaison services (PALS) The County Hospital Wye Valley Nhs Trust
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About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
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This information was supplied by NHS website on 7 June 2024.