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Patient advice and liaison services (PALS) Royal South Hants Hospital

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


Our patient support services team provide information and support and help patients resolve issues and concerns quickly and informally. Above all they're there to listen to what you have to say.


University Hospital Southampton NHS Foundation Trust

This information was supplied by NHS website on 8 February 2024.