RNIB (Royal National Institute Of Blind People)
Contact us
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Address
The Grimaldi Building
154a Pentonville Road
London
Greater London
N1 9JE
About
If you need someone who understands sight loss, RNIB (Royal National Institute of Blind People) is here for you.
Everyone who is blind or partially sighted has their own unique experience, so we don’t take a one-size-fits-all approach. We offer a range of products and services to help you to maintain your independence and live the life you want to lead.
Our services include:
· Sight Loss Advice Service offering information, advice, practical and emotional support. This includes our hospital-based Eye Care Liaison Officers (ECLOs).
· RNIB Living Well with Sight Loss courses.
· Opportunities to connect with others, over the phone, online and at events.
· Accessible reading materials, like Talking Books, newspapers and magazines.
· RNIB Bookshare, a free online collection of educational books and resources.
· The RNIB Online Shop selling products to help you live independently.
To access any of our services, call our Helpline on 0303 123 9999, email helpline@rnib.org.uk or visit rnib.org.uk. You can also say, “Alexa, call RNIB Helpline” to an Alexa-enabled device.
Opening times
RNIB’s Helpline is available to take calls and respond to emails from 8am-8pm weekdays and 9am-5pm on Saturdays.
Catchment area
This is a national helpline
Target group
Anyone affected by sight loss can contact us for help
Referral method
Self-referral possible
This information was supplied by Serco Global Services on 27 February 2026.