Skip to main content

Relay UK

Contact us

About

The service lets deaf, hard of hearing and speech impaired people call friends, family and businesses – from ordering takeaways and booking taxis to telephone banking and ordering goods from a catalogue.

Relay UK is available 24 hours a day, 365 days a year. Calls are charged at your telecommunications provider's standard rate. There is no additional charge for this service, but due to the fact that text calls can take longer than voice calls, you may be able to get a refund from your telecommunications provider.

Opening times

9am - 6 pm Monday - Friday, 9am - 1pm Saturday (for the Relay UK office)

Relay UK is available 24 hours a day, 365 days a year

Catchment area

This is a national helpline

This information was supplied by Serco Global Services on 27 February 2026.