Contact us

• Address

  PO Box 4771
  Coventry
  West Midlands
  CV4 0EH

  Get directions (opens in Google Maps)

• Phone

  0300 061 0614

  Online

  Website

  Email

About

The Local Government Ombudsman looks into complaints about most council functions and those of some other authorities, including complaints about privately arranged adult social care.

The Ombudsman only covers authorities in England.

You need to complain to the council or care provider first, but if you are not satisfied with its response, we may be able to help. Call our Advice Team or look at our website for more information.

Opening times

10am - 4pm Monday - Friday

Access

Disabled access is available at all our offices.

Catchment area

This is a national helpline

Target group

General public

Referral method

People can self refer, or refer via their local councillor

This information was supplied by Serco Global Services on 1 April 2025.