Contact us

• Address

  Derby City Council
  The Council House
  Corporation Street
  Derby
  Derbyshire
  DE1 2FS

  Get directions (opens in Google Maps)

• Phone

  01332 641254

  Online

  Website

  Email

Service details

Get 12 months free support to help you stop for good while improving your health and well-being.

• Free Nicotine Replacement Therapy products (vapes, patches, gum, mouth spray, lozenges) for up to 10 weeks.

• Personalised telephone support.

• Stop Smoking Drop-ins for extra support, Carbon Monoxide testing and collecting treatments.

• Invaluable tips and guidance to beat cravings and prevent setbacks.

Catchment area

People who smoke tobacco, registered to a Derby GP practice and/or living in Derby (paying council tax to Derby City Council).

General notes

Can provide NRT, including Vapes, for up to 10 weeks.

Initial consultation with advisors via telephone (face-to-face available on request).

Further information

www.facebook.com/livewellderby

Languages

Translation Available

Contact in English

Helpline opening times

Customer Contact Team available Monday to Friday 9am – 5pm

Answer phone available at other times

Referral method

Referrals accepted from health professionals.

Self-referral available, you can book your first appointment at www.livewellderby.co.uk/services/stop-smoking or by calling 01332 641254.

Meeting day

Weekdays

Weekends

This information was supplied by Serco Global Services on 9 March 2026.