Patient advice and liaison services (PALS) Lister Hospital
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About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
If you need advice or have any concerns about your care or that of a relative please contact our PALS team.
Our PALS team is located in offices next to the WH Smith shop at the Lister from where it covers enquiries/requests about all four of the Trust's hospitals. The team can be contacted directly 01438 284678.
Trust
East and North Hertfordshire NHS Trust
This information was supplied by NHS website on 29 April 2024.